thus making them responsible to pay our property taxes for the next year. That is illogical : the reason why escrow is set up is for the consumer to pay the taxes and insurance and not the bank. I believe the reason why we were not informed of BOA 's intentions was either a mistake on BOA 's part or outright fraud to secure our business for the refinance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA

What the CFPB Record Shows About thus making them responsible to pay our property taxes for the next year. That is illogical : the reason why escrow is set up is for the consumer to pay the taxes and insurance and not the bank. I believe the reason why we were not informed of BOA 's intentions was either a mistake on BOA 's part or outright fraud to secure our business for the refinance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA

thus making them responsible to pay our property taxes for the next year. That is illogical : the reason why escrow is set up is for the consumer to pay the taxes and insurance and not the bank. I believe the reason why we were not informed of BOA 's intentions was either a mistake on BOA 's part or outright fraud to secure our business for the refinance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At the beg, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, thus making them responsible to pay our property taxes for the next year. That is illogical : the reason why escrow is set up is for the consumer to pay the taxes and insurance and not the bank. I believe the reason why we were not informed of BOA 's intentions was either a mistake on BOA 's part or outright fraud to secure our business for the refinance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "one year after refinancing", and the single most common underlying issue is "and that we needed to pay them approximately {$5100.00} to correct the shortfall. I was completely taken by surprise because I have paid my full mortgage and escrow amount every month since owning this house. No where during the refinancing process did anyone from BOA ever mention that our escrow would be used to reduce the value of the loan".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating thus making them responsible to pay our property taxes for the next year. That is illogical : the reason why escrow is set up is for the consumer to pay the taxes and insurance and not the bank. I believe the reason why we were not informed of BOA 's intentions was either a mistake on BOA 's part or outright fraud to secure our business for the refinance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.