Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
thus keeping me from my funds now
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows thus keeping me from my funds now's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
thus keeping me from my funds now complaint mix by product
- they froze 1 100.0% – 0% relief
How thus keeping me from my funds now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they froze my account | 1 |
Top States
| State | Complaints |
|---|---|
| weeks later. I felt they were totally protecting themselves and looking out only for their interests and had no regard for their customer. Law enforcement and other banks who reviewed the matter could not believe how ineffective their fraud prevention was. Officers of the bank did not respond to me despite numerous emails and calls. I feel no one should feel safe leaving their funds at Sallie Mae. Even trying to contact them was a nightmare with no one answering phones for long periods of time and then telling me only that the account was frozen. I still do not have access to my money and have had no reassurance that I would be fully compensated for their negligence.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,CA,940XX,Servicemember,Consent provided,Web,2019-11-18,Closed with explanation,Yes,N/A,3441317 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and I have not been able to get at my money for weeks. Sallie Mae was very unhelpful | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About thus keeping me from my funds now
thus keeping me from my funds now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After I no, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, thus keeping me from my funds now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they froze my account", and the single most common underlying issue is "and I have not been able to get at my money for weeks. Sallie Mae was very unhelpful".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating thus keeping me from my funds now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does thus keeping me from my funds now have?
thus keeping me from my funds now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does thus keeping me from my funds now respond to complaints on time?
thus keeping me from my funds now has a 0% timely response rate to CFPB complaints.
What is the most common complaint about thus keeping me from my funds now?
The most common issue reported against thus keeping me from my funds now is "and I have not been able to get at my money for weeks. Sallie Mae was very unhelpful" in the "they froze my account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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