Thursday

What the CFPB Record Shows About Thursday

Thursday has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to No f, and the most recent logged activity is On Tuesday, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Thursday reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "XXXX and she is still pulling tapes to listen to as I gave her the log of whom I spoke to. I originally was not going to tell the CFPB about the so-called account and told XXXX XXXX that today but upon further thought I believe it should be told as I am not comfortable anymore with Capital One. They tape our conversation but I was denied my request to also tape it as their policy not to allow that or she ( XXXX XXXX could not speak to me '' and two she was still waiting to hear from XXXX regarding telling me that my account was written off and I owe nothing but I could pay to the so-called account above if I wanted to. '' XXXX XXXX appears to be a good person and concerned but she works for Capital One. I am concerned about the fact that they have defrauded me by losing my account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Thursday: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.