thrown back into the que on purpose and hung up on. I have been with Bank of America over 23 years and finally decided to remove all my money to a new bank. I'm having to keep a {$1500.00} balance there in order to keep from having a service fee monthly until I get my money back. After I complained about them not doing anything and demanded a provisional credit so that I could pay my card off and quite accruing interest on something I tried to pay off that XXXX

What the CFPB Record Shows About thrown back into the que on purpose and hung up on. I have been with Bank of America over 23 years and finally decided to remove all my money to a new bank. I'm having to keep a {$1500.00} balance there in order to keep from having a service fee monthly until I get my money back. After I complained about them not doing anything and demanded a provisional credit so that I could pay my card off and quite accruing interest on something I tried to pay off that XXXX

thrown back into the que on purpose and hung up on. I have been with Bank of America over 23 years and finally decided to remove all my money to a new bank. I'm having to keep a {$1500.00} balance there in order to keep from having a service fee monthly until I get my money back. After I complained about them not doing anything and demanded a provisional credit so that I could pay my card off and quite accruing interest on something I tried to pay off that XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to clai, and the most recent logged activity is claimed th, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, thrown back into the que on purpose and hung up on. I have been with Bank of America over 23 years and finally decided to remove all my money to a new bank. I'm having to keep a {$1500.00} balance there in order to keep from having a service fee monthly until I get my money back. After I complained about them not doing anything and demanded a provisional credit so that I could pay my card off and quite accruing interest on something I tried to pay off that XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so XXXX sent it again and BofA finally confirmed via phone they received it on XX/XX/XXXX. During this time after making a complaint on their XXXX page", and the single most common underlying issue is "which conveniently lost all my bill pay history over the 15 years. So I no longer received any messages as they are still doing this on my old user id. I also had bills setup to pay that they didn't pay. Over {$4000.00} in bills. I had no idea they deleted my user id with current bills to be paid until I got a late notice on XXXXXXXX XXXX XXXX I spent 4 hours on the phone with them and they refused to honor the guarantee for the late payments that I had to go on to individually and pay that day. It's now been 5 months since the payment was sent to the wrong person and almost 5 months since I alerted them and I still have not received my money back for a total of {$640.00}. I'm sure the company is a legitimate company and just waiting for someone to come back and say it wasn't suppose to go to them. I did my own research and found that it's a charitable company that deposits donations through a lock box at XXXXXXXX XXXX. I even called their bank and they were helpful but told me they couldn't do anything that Bank of America was supposed to be representing me and helping me to get my money back. The check was stamped on the back as Deposit for the benefit of the named payee '' and they held it for 3 weeks which tells me they weren't sure where to credit it. Bank of America has had this information since early XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating thrown back into the que on purpose and hung up on. I have been with Bank of America over 23 years and finally decided to remove all my money to a new bank. I'm having to keep a {$1500.00} balance there in order to keep from having a service fee monthly until I get my money back. After I complained about them not doing anything and demanded a provisional credit so that I could pay my card off and quite accruing interest on something I tried to pay off that XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.