Total complaints
3
Filed since Expe
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows through the physical verification of the original signed consumer contract's complaint history from CFPB public records. 3 consumers have filed complaints since Expe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Expe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How through the physical verification of the original signed consumer contract's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| equifax and XXXX are reporting fraudulent information on my report identity Theft pursuant to FCRA 605B ( 15 U.S.C. & 1681 c-2 ) which states that these accounts must be removed within 4 Business Days of receipt.- its been more than 4 months and they havent removed it | 1 |
| XXXX and XXXX are reporting fraudulent information on my report identity Theft pursuant to FCRA 605B ( 15 U.S.C. & 1681 c-2 ) which states that these accounts must be removed within 4 Business Days of receipt.- its been more than 4 months and they havent removed it | 1 |
| XXXX and transunion are reporting fraudulent information on my report identity Theft pursuant to FCRA 605B ( 15 U.S.C. & 1681 c-2 ) which states that these accounts must be removed within 4 Business Days of receipt.- its been more than 4 months and they havent removed it | 1 |
| State | Complaints |
|---|---|
| any and all accounts that you post on a credit report. Otherwise anyone paying for your reporting services could fax | 3 |
| Issue | Complaints |
|---|---|
| equifax and XXXX and still nothing According to the Fair Credit Reporting Act | 1 |
| XXXX and XXXX and still nothing According to the Fair Credit Reporting Act | 1 |
| XXXX and transunion and still nothing According to the Fair Credit Reporting Act | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
through the physical verification of the original signed consumer contract has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Expe, and the most recent logged activity is XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, through the physical verification of the original signed consumer contract reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "equifax and XXXX are reporting fraudulent information on my report identity Theft pursuant to FCRA 605B ( 15 U.S.C. & 1681 c-2 ) which states that these accounts must be removed within 4 Business Days of receipt.- its been more than 4 months and they havent removed it", and the single most common underlying issue is "equifax and XXXX and still nothing According to the Fair Credit Reporting Act".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating through the physical verification of the original signed consumer contract: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
through the physical verification of the original signed consumer contract has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
through the physical verification of the original signed consumer contract has a 0% timely response rate to CFPB complaints.
The most common issue reported against through the physical verification of the original signed consumer contract is "equifax and XXXX and still nothing According to the Fair Credit Reporting Act" in the "equifax and XXXX are reporting fraudulent information on my report identity Theft pursuant to FCRA 605B ( 15 U.S.C. & 1681 c-2 ) which states that these accounts must be removed within 4 Business Days of receipt.- its been more than 4 months and they havent removed it" product category.
Read our methodology — how this data is sourced, computed, and verified.