2026 data Public-data reference. official source

though they claim they knew nothing of the breach

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows though they claim they knew nothing of the breach's complaint history from CFPB public records. 1 consumers have filed complaints since Expe. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Expe
Since

Total complaints

1

Filed since Expe

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

though they claim they knew nothing of the breach complaint mix by product

Total complaints: 1

though they claim they knew nothing of the breach complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). even though: 1 complaints (100.0%), resolution 0.0% even though 100.0%
  • even though 1 100.0% 0% relief

How though they claim they knew nothing of the breach's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
even though they have effectively disclosed information required for me to be a victim of identity fraud. Their credit monitoring service 1

Top States

State Complaints
which is even more concerning ; how could the company 's top executives not know about the largest security breach of the decade? 1

Top Issues

Issue Complaints
is only offered for a small period of time even though I 'm subject to be a victim for identity theft for as long as my name and SSN are used as identity verification methods. Additionally 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About though they claim they knew nothing of the breach

though they claim they knew nothing of the breach has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Expe, and the most recent logged activity is Experian h, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, though they claim they knew nothing of the breach reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "even though they have effectively disclosed information required for me to be a victim of identity fraud. Their credit monitoring service", and the single most common underlying issue is "is only offered for a small period of time even though I 'm subject to be a victim for identity theft for as long as my name and SSN are used as identity verification methods. Additionally".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating though they claim they knew nothing of the breach: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does though they claim they knew nothing of the breach have?

though they claim they knew nothing of the breach has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does though they claim they knew nothing of the breach respond to complaints on time?

though they claim they knew nothing of the breach has a 0% timely response rate to CFPB complaints.

What is the most common complaint about though they claim they knew nothing of the breach?

The most common issue reported against though they claim they knew nothing of the breach is "is only offered for a small period of time even though I 'm subject to be a victim for identity theft for as long as my name and SSN are used as identity verification methods. Additionally" in the "even though they have effectively disclosed information required for me to be a victim of identity fraud. Their credit monitoring service" product category.

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