Total complaints
1
Filed since At t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this would never have happened.'s complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How this would never have happened.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had what was advised I had roughly {$57.00} left as a balance that were fees and interest ( which I was advised I would not have ). I was advised by Citi to pay that amount immediately and they would reopen my account. I told them I would but that amount was to be refunded to me as it was charges I was told I would not have to incur due to the fraud. I paid the account via phone payment from my checking account. Citi representative then went to reopen my account. I was denied reopening. I am furious. They stated I had late payments on two months. Those two months were during the time I did NOT have access to my account | 1 |
| Issue | Complaints |
|---|---|
| informed of any statements or balance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
this would never have happened. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At the com, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this would never have happened. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had what was advised I had roughly {$57.00} left as a balance that were fees and interest ( which I was advised I would not have ). I was advised by Citi to pay that amount immediately and they would reopen my account. I told them I would but that amount was to be refunded to me as it was charges I was told I would not have to incur due to the fraud. I paid the account via phone payment from my checking account. Citi representative then went to reopen my account. I was denied reopening. I am furious. They stated I had late payments on two months. Those two months were during the time I did NOT have access to my account", and the single most common underlying issue is "informed of any statements or balance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this would never have happened.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
this would never have happened. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
this would never have happened. has a 0% timely response rate to CFPB complaints.
The most common issue reported against this would never have happened. is "informed of any statements or balance" in the "I had what was advised I had roughly {$57.00} left as a balance that were fees and interest ( which I was advised I would not have ). I was advised by Citi to pay that amount immediately and they would reopen my account. I told them I would but that amount was to be refunded to me as it was charges I was told I would not have to incur due to the fraud. I paid the account via phone payment from my checking account. Citi representative then went to reopen my account. I was denied reopening. I am furious. They stated I had late payments on two months. Those two months were during the time I did NOT have access to my account" product category.
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