Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this time they left a message. It was concerning my delinquent account and I was to contact them so they could help me with it. Interesting that no messages were left until my account was delinquent's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How this time they left a message. It was concerning my delinquent account and I was to contact them so they could help me with it. Interesting that no messages were left until my account was delinquent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| account information etc. in the mail. During the months of XXXX | 1 |
| State | Complaints |
|---|---|
| interest and fees had kicked in. As shown in my credit report the account was shown XXXX for XXXX and XXXX | 1 |
| Issue | Complaints |
|---|---|
| we were concerned because we hadn't received paperwork or a bill. We were told they looked into it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
this time they left a message. It was concerning my delinquent account and I was to contact them so they could help me with it. Interesting that no messages were left until my account was delinquent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When we op, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this time they left a message. It was concerning my delinquent account and I was to contact them so they could help me with it. Interesting that no messages were left until my account was delinquent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "account information etc. in the mail. During the months of XXXX", and the single most common underlying issue is "we were concerned because we hadn't received paperwork or a bill. We were told they looked into it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this time they left a message. It was concerning my delinquent account and I was to contact them so they could help me with it. Interesting that no messages were left until my account was delinquent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
this time they left a message. It was concerning my delinquent account and I was to contact them so they could help me with it. Interesting that no messages were left until my account was delinquent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
this time they left a message. It was concerning my delinquent account and I was to contact them so they could help me with it. Interesting that no messages were left until my account was delinquent has a 0% timely response rate to CFPB complaints.
The most common issue reported against this time they left a message. It was concerning my delinquent account and I was to contact them so they could help me with it. Interesting that no messages were left until my account was delinquent is "we were concerned because we hadn't received paperwork or a bill. We were told they looked into it" in the "account information etc. in the mail. During the months of XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.