Total complaints
1
Filed since Last
2026 data Public-data reference. official source
this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times's complaint history from CFPB public records. 1 consumers have filed complaints since Last. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Last
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times complaint mix by product
- XX/XX/XXXX 1 100.0% – 0% relief
How this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| and each time I responded I no longer had the item. Otherwise | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and again provided them with the proof of return and delivery | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times
this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Last, and the most recent logged activity is Last week, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "and again provided them with the proof of return and delivery".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times have?
this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times respond to complaints on time?
this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times has a 0% timely response rate to CFPB complaints.
What is the most common complaint about this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times?
The most common issue reported against this time shifting the goalpost and changing the reason for their denial : that the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. '' They demanded I bring the item for an evaluation by an independent third-party AFTER I had already informed them that I sent the item back to the seller and that such an evaluation was not possible. They made this request XXXX times is "and again provided them with the proof of return and delivery" in the "XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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