Total complaints
1
Filed since Then
2026 data Public-data reference. official source
this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment's complaint history from CFPB public records. 1 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Then
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment complaint mix by product
- was placed 1 100.0% – 0% relief
How this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| was placed in hours again | 1 |
Top States
| State | Complaints |
|---|---|
| and admitted his staff provided the wrong information. He said hed listen to the calls and re-train them for the future. I was given no resolution and now face foreclosure. I have until XX/XX/2025 to come up with over {$9000.00}. This can easily be added to the back of my loan. I am qualified. The only reason the deferment was rejected is because of the information given to me by Freedom Mortgage. I was told that the next payment was due XX/XX/2025. I have submitted another payment today in compliance with the XXXX month rule. This situation is tragic! Whether its a conspiracy or a ply to make sure I lose my home remains to be seen ~ Ive read the other very similar complaints about Freedom Mortgage online. This company needs to be held accountable for providing false information | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and then told it was an error | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment
this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then I rec, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "was placed in hours again", and the single most common underlying issue is "and then told it was an error".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment have?
this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment respond to complaints on time?
this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment?
The most common issue reported against this time I insisted on speaking with a supervisor. The supervisor confirmed that the deferment was rejected for nonpayment is "and then told it was an error" in the "was placed in hours again" product category.
Read our methodology — how this data is sourced, computed, and verified.
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