Total complaints
1
Filed since Anot
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this situation would never have gotten out of control.'s complaint history from CFPB public records. 1 consumers have filed complaints since Anot. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Anot
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How this situation would never have gotten out of control.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was told by your customer service personnel that I was set up for paper statements to be mailed. I was told by the branch manager to contact the USPS to find out why I had not received any statements that were supposedly mailed by your bank service. I spent many hours contacting the USPS. I was informed that the daily USPS Informed Delivery reports showed no record of any mailings from Fifth Third Bank except for several mailings in XXXX | 1 |
| Issue | Complaints |
|---|---|
| which is when I received the one and only statement for the statement period XXXX relating to my XXXX XXXX checking account opened in XXXX. This statement showed XXXX dormant account fees being deducted from my balance. I received this statement on XX/XX/XXXX and called customer service immediately on XX/XX/XXXX. After speaking with XXXX customer service personnel | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
this situation would never have gotten out of control. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Anot, and the most recent logged activity is Another ex, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this situation would never have gotten out of control. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told by your customer service personnel that I was set up for paper statements to be mailed. I was told by the branch manager to contact the USPS to find out why I had not received any statements that were supposedly mailed by your bank service. I spent many hours contacting the USPS. I was informed that the daily USPS Informed Delivery reports showed no record of any mailings from Fifth Third Bank except for several mailings in XXXX", and the single most common underlying issue is "which is when I received the one and only statement for the statement period XXXX relating to my XXXX XXXX checking account opened in XXXX. This statement showed XXXX dormant account fees being deducted from my balance. I received this statement on XX/XX/XXXX and called customer service immediately on XX/XX/XXXX. After speaking with XXXX customer service personnel".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this situation would never have gotten out of control.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
this situation would never have gotten out of control. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
this situation would never have gotten out of control. has a 0% timely response rate to CFPB complaints.
The most common issue reported against this situation would never have gotten out of control. is "which is when I received the one and only statement for the statement period XXXX relating to my XXXX XXXX checking account opened in XXXX. This statement showed XXXX dormant account fees being deducted from my balance. I received this statement on XX/XX/XXXX and called customer service immediately on XX/XX/XXXX. After speaking with XXXX customer service personnel" in the "I was told by your customer service personnel that I was set up for paper statements to be mailed. I was told by the branch manager to contact the USPS to find out why I had not received any statements that were supposedly mailed by your bank service. I spent many hours contacting the USPS. I was informed that the daily USPS Informed Delivery reports showed no record of any mailings from Fifth Third Bank except for several mailings in XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.