Total complaints
2
Filed since Thir
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows this seems to be contrary to previous documentation I have received including a XX/XX/XXXX Mortgage Statement that states's complaint history from CFPB public records. 2 consumers have filed complaints since Thir. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Thir
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How this seems to be contrary to previous documentation I have received including a XX/XX/XXXX Mortgage Statement that states's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX states in its correspondence to the New York State Department of Financial Services | 1 |
| SPS states in its correspondence to the New York State Department of Financial Services | 1 |
| State | Complaints |
|---|---|
| XXXX has referred your account to an attorney for legal action. | 1 |
| SPS has referred your account to an attorney for legal action. | 1 |
| Issue | Complaints |
|---|---|
| Mr. XXXX requested an update on the foreclosure process on the account. Due to the status of the account | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
this seems to be contrary to previous documentation I have received including a XX/XX/XXXX Mortgage Statement that states has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thir, and the most recent logged activity is Thirdly, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this seems to be contrary to previous documentation I have received including a XX/XX/XXXX Mortgage Statement that states reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX states in its correspondence to the New York State Department of Financial Services", and the single most common underlying issue is "Mr. XXXX requested an update on the foreclosure process on the account. Due to the status of the account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this seems to be contrary to previous documentation I have received including a XX/XX/XXXX Mortgage Statement that states: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
this seems to be contrary to previous documentation I have received including a XX/XX/XXXX Mortgage Statement that states has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
this seems to be contrary to previous documentation I have received including a XX/XX/XXXX Mortgage Statement that states has a 0% timely response rate to CFPB complaints.
The most common issue reported against this seems to be contrary to previous documentation I have received including a XX/XX/XXXX Mortgage Statement that states is "Mr. XXXX requested an update on the foreclosure process on the account. Due to the status of the account" in the "XXXX states in its correspondence to the New York State Department of Financial Services" product category.
Read our methodology — how this data is sourced, computed, and verified.