Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this section is also blank on my credit report. This will be highlighted on the attached credit report for your observation. XXXX XXXX also claims to have mailed me a copy of the Explanation of Calculation of Surplus or Deficiency on XX/XX/XXXX. This letter states that the amount of deficiency as of that date was {$11000.00}. I spoke with 2 representatives who emailed me a copy of this report claiming to be directly associated with XXXX XXXX. The company goes by the name XXXX. I will be attaching screenshots of the time stamped emails with the attached Explanation of Calculation of Surplus or Deficiency Letter. Both representatives also claim that this statement reflects the current balance owed on the account is {$11000.00} as of XX/XX/XXXX. One of the representatives is XXXX XXXX. Her information can be found in the timestamped email attached to this letter. As highlighted on the Credit report's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How this section is also blank on my credit report. This will be highlighted on the attached credit report for your observation. XXXX XXXX also claims to have mailed me a copy of the Explanation of Calculation of Surplus or Deficiency on XX/XX/XXXX. This letter states that the amount of deficiency as of that date was {$11000.00}. I spoke with 2 representatives who emailed me a copy of this report claiming to be directly associated with XXXX XXXX. The company goes by the name XXXX. I will be attaching screenshots of the time stamped emails with the attached Explanation of Calculation of Surplus or Deficiency Letter. Both representatives also claim that this statement reflects the current balance owed on the account is {$11000.00} as of XX/XX/XXXX. One of the representatives is XXXX XXXX. Her information can be found in the timestamped email attached to this letter. As highlighted on the Credit report's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it is a charge off account with monthly payments listed | 1 |
| State | Complaints |
|---|---|
| the balance reads {$9300.00} last reported XX/XX/XXXX. I spije with another gentleman from XXXX whom stated the amount owed was {$9300.00} currently. He then stated the account was charged off in XX/XX/XXXX. The company has knowingly reported information contradicting their report of the remaining balance | 1 |
| Issue | Complaints |
|---|---|
| the account is listed in the closed section of my credit report | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
this section is also blank on my credit report. This will be highlighted on the attached credit report for your observation. XXXX XXXX also claims to have mailed me a copy of the Explanation of Calculation of Surplus or Deficiency on XX/XX/XXXX. This letter states that the amount of deficiency as of that date was {$11000.00}. I spoke with 2 representatives who emailed me a copy of this report claiming to be directly associated with XXXX XXXX. The company goes by the name XXXX. I will be attaching screenshots of the time stamped emails with the attached Explanation of Calculation of Surplus or Deficiency Letter. Both representatives also claim that this statement reflects the current balance owed on the account is {$11000.00} as of XX/XX/XXXX. One of the representatives is XXXX XXXX. Her information can be found in the timestamped email attached to this letter. As highlighted on the Credit report has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The item I, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this section is also blank on my credit report. This will be highlighted on the attached credit report for your observation. XXXX XXXX also claims to have mailed me a copy of the Explanation of Calculation of Surplus or Deficiency on XX/XX/XXXX. This letter states that the amount of deficiency as of that date was {$11000.00}. I spoke with 2 representatives who emailed me a copy of this report claiming to be directly associated with XXXX XXXX. The company goes by the name XXXX. I will be attaching screenshots of the time stamped emails with the attached Explanation of Calculation of Surplus or Deficiency Letter. Both representatives also claim that this statement reflects the current balance owed on the account is {$11000.00} as of XX/XX/XXXX. One of the representatives is XXXX XXXX. Her information can be found in the timestamped email attached to this letter. As highlighted on the Credit report reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it is a charge off account with monthly payments listed", and the single most common underlying issue is "the account is listed in the closed section of my credit report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this section is also blank on my credit report. This will be highlighted on the attached credit report for your observation. XXXX XXXX also claims to have mailed me a copy of the Explanation of Calculation of Surplus or Deficiency on XX/XX/XXXX. This letter states that the amount of deficiency as of that date was {$11000.00}. I spoke with 2 representatives who emailed me a copy of this report claiming to be directly associated with XXXX XXXX. The company goes by the name XXXX. I will be attaching screenshots of the time stamped emails with the attached Explanation of Calculation of Surplus or Deficiency Letter. Both representatives also claim that this statement reflects the current balance owed on the account is {$11000.00} as of XX/XX/XXXX. One of the representatives is XXXX XXXX. Her information can be found in the timestamped email attached to this letter. As highlighted on the Credit report: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
this section is also blank on my credit report. This will be highlighted on the attached credit report for your observation. XXXX XXXX also claims to have mailed me a copy of the Explanation of Calculation of Surplus or Deficiency on XX/XX/XXXX. This letter states that the amount of deficiency as of that date was {$11000.00}. I spoke with 2 representatives who emailed me a copy of this report claiming to be directly associated with XXXX XXXX. The company goes by the name XXXX. I will be attaching screenshots of the time stamped emails with the attached Explanation of Calculation of Surplus or Deficiency Letter. Both representatives also claim that this statement reflects the current balance owed on the account is {$11000.00} as of XX/XX/XXXX. One of the representatives is XXXX XXXX. Her information can be found in the timestamped email attached to this letter. As highlighted on the Credit report has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
this section is also blank on my credit report. This will be highlighted on the attached credit report for your observation. XXXX XXXX also claims to have mailed me a copy of the Explanation of Calculation of Surplus or Deficiency on XX/XX/XXXX. This letter states that the amount of deficiency as of that date was {$11000.00}. I spoke with 2 representatives who emailed me a copy of this report claiming to be directly associated with XXXX XXXX. The company goes by the name XXXX. I will be attaching screenshots of the time stamped emails with the attached Explanation of Calculation of Surplus or Deficiency Letter. Both representatives also claim that this statement reflects the current balance owed on the account is {$11000.00} as of XX/XX/XXXX. One of the representatives is XXXX XXXX. Her information can be found in the timestamped email attached to this letter. As highlighted on the Credit report has a 0% timely response rate to CFPB complaints.
The most common issue reported against this section is also blank on my credit report. This will be highlighted on the attached credit report for your observation. XXXX XXXX also claims to have mailed me a copy of the Explanation of Calculation of Surplus or Deficiency on XX/XX/XXXX. This letter states that the amount of deficiency as of that date was {$11000.00}. I spoke with 2 representatives who emailed me a copy of this report claiming to be directly associated with XXXX XXXX. The company goes by the name XXXX. I will be attaching screenshots of the time stamped emails with the attached Explanation of Calculation of Surplus or Deficiency Letter. Both representatives also claim that this statement reflects the current balance owed on the account is {$11000.00} as of XX/XX/XXXX. One of the representatives is XXXX XXXX. Her information can be found in the timestamped email attached to this letter. As highlighted on the Credit report is "the account is listed in the closed section of my credit report" in the "it is a charge off account with monthly payments listed" product category.
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