Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this particular type of transaction is a money transfer transaction and according to U.S. Bank's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How this particular type of transaction is a money transfer transaction and according to U.S. Bank's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I reached out to the seller who claimed my payment did not go through. When they were insistent that I send them another {$200.00} | 1 |
| State | Complaints |
|---|---|
| is not protected under Visa 's zero liability policy. U.S. Bank is also stating that while consumers are protected by the Fair Credit Billing Act | 1 |
| Issue | Complaints |
|---|---|
| they blocked me from further communication. I then ( same day ) reached out to XXXX. XXXX informed me that the transaction could not be canceled and to reach out to my issuing bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
this particular type of transaction is a money transfer transaction and according to U.S. Bank has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The first , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this particular type of transaction is a money transfer transaction and according to U.S. Bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I reached out to the seller who claimed my payment did not go through. When they were insistent that I send them another {$200.00}", and the single most common underlying issue is "they blocked me from further communication. I then ( same day ) reached out to XXXX. XXXX informed me that the transaction could not be canceled and to reach out to my issuing bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this particular type of transaction is a money transfer transaction and according to U.S. Bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
this particular type of transaction is a money transfer transaction and according to U.S. Bank has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
this particular type of transaction is a money transfer transaction and according to U.S. Bank has a 0% timely response rate to CFPB complaints.
The most common issue reported against this particular type of transaction is a money transfer transaction and according to U.S. Bank is "they blocked me from further communication. I then ( same day ) reached out to XXXX. XXXX informed me that the transaction could not be canceled and to reach out to my issuing bank" in the "I reached out to the seller who claimed my payment did not go through. When they were insistent that I send them another {$200.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.