Total complaints
1
Filed since So f
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows This letter pertains to communication that ChexSystems's complaint history from CFPB public records. 1 consumers have filed complaints since So f. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So f
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How This letter pertains to communication that ChexSystems's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I go apply to an credit union in XXXX Oregon | 1 |
| State | Complaints |
|---|---|
| Inc. ( ChexSystems ) has received about information contained in our files. ChexSystems is a nationwide specialty consumer reporting agency under the federal Fair Credit Reporting Act ( FCRA ). | 1 |
| Issue | Complaints |
|---|---|
| and I couldn't open an account unfortunately because the information is still in chexsystems files. When it should of been removed by law as of request from me the consumer pursuant to Title 15 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
This letter pertains to communication that ChexSystems has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So f, and the most recent logged activity is So finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, This letter pertains to communication that ChexSystems reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I go apply to an credit union in XXXX Oregon", and the single most common underlying issue is "and I couldn't open an account unfortunately because the information is still in chexsystems files. When it should of been removed by law as of request from me the consumer pursuant to Title 15".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating This letter pertains to communication that ChexSystems: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
This letter pertains to communication that ChexSystems has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
This letter pertains to communication that ChexSystems has a 0% timely response rate to CFPB complaints.
The most common issue reported against This letter pertains to communication that ChexSystems is "and I couldn't open an account unfortunately because the information is still in chexsystems files. When it should of been removed by law as of request from me the consumer pursuant to Title 15" in the "I go apply to an credit union in XXXX Oregon" product category.
Read our methodology — how this data is sourced, computed, and verified.