Total complaints
1
Filed since It w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this is the first time's complaint history from CFPB public records. 1 consumers have filed complaints since It w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How this is the first time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and also by XXXX XXXX on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| a complete package has been received according to the Underwriting Department. I involved the CEO 's office XXXX XXXX XXXX at XXXX XXXX XXXX who sent the documentation which I provided to her as was requested by the Underwriting Department. | 1 |
| Issue | Complaints |
|---|---|
| and my Modification Review is in process. It may take up to 30 days to get an answer from the Underwriting Department Team. I informed XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
this is the first time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It w, and the most recent logged activity is It was ver, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this is the first time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and also by XXXX XXXX on XX/XX/XXXX", and the single most common underlying issue is "and my Modification Review is in process. It may take up to 30 days to get an answer from the Underwriting Department Team. I informed XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this is the first time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
this is the first time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
this is the first time has a 0% timely response rate to CFPB complaints.
The most common issue reported against this is the first time is "and my Modification Review is in process. It may take up to 30 days to get an answer from the Underwriting Department Team. I informed XXXX XXXX" in the "and also by XXXX XXXX on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.