this is not a new account and by the BSA 's definition

What the CFPB Record Shows About this is not a new account and by the BSA 's definition

this is not a new account and by the BSA 's definition has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to B of, and the most recent logged activity is B of A ind, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, this is not a new account and by the BSA 's definition reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "verify and record information that identifies each customer who opens an account. They appear to be implying that I am applying for or have just opened my checking account and that I have not provided federally required identifying information making my account subject to closure if I do not do so. I am aware of the section from the Bank Secrecy Act ( aka BSA )", and the single most common underlying issue is "Section 1020.220 ( a ) that B of A is alluding to that requires financial institutions to obtain and verify customer 's names".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this is not a new account and by the BSA 's definition: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.