this is just a horrible service from both XXXX XXXX XXXX and M & T Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,AZ,85208,,Consent provided,Web,2021-10-25,Closed with monetary relief,Yes,N/A,4840743

What the CFPB Record Shows About this is just a horrible service from both XXXX XXXX XXXX and M & T Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,AZ,85208,,Consent provided,Web,2021-10-25,Closed with monetary relief,Yes,N/A,4840743

this is just a horrible service from both XXXX XXXX XXXX and M & T Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,AZ,85208,,Consent provided,Web,2021-10-25,Closed with monetary relief,Yes,N/A,4840743 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then cal, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, this is just a horrible service from both XXXX XXXX XXXX and M & T Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,AZ,85208,,Consent provided,Web,2021-10-25,Closed with monetary relief,Yes,N/A,4840743 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "agent stated she could see the double payment but in order for them to return the funds within 24 to 48 hrs they needed to see proof that both payments came out of my account", and the single most common underlying issue is "I sent the email to XXXX with attention to Mortgage customer support as directed by the agent I spoke to over the phone and included the screen shot. Agent reassured me once the email is received the funds will be electronically returned to my XXXX XXXX XXXX account within 24 to 48 hours. I waited till Thursday XX/XX/XXXX and still the funds had not posted to my XXXX XXXX XXXX account. I called back M & T Bank and spoke to a representative agent then stated that it will take 10 business days for payment to be returned to my XXXX XXXX XXXX account. I told agent that I was told on Monday XXXX that as soon as I send the proof of payments debited from my account. I told agent that was unacceptable and this mistake from XXXX XXXX XXXX had put me in a lot of trouble and M & T not returning the funds as they had reassured. Call got disconnected. I called again today Monday XX/XX/XXXX and once again told the agent XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this is just a horrible service from both XXXX XXXX XXXX and M & T Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,AZ,85208,,Consent provided,Web,2021-10-25,Closed with monetary relief,Yes,N/A,4840743: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.