Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows this dispute decision and treatment was extremely unfair to me as I did not receive any statements or notice of this charge until XX/XX/XXXX after Assistant Branch Manager XXXX XXXX rigorous investigation. At this point's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How this dispute decision and treatment was extremely unfair to me as I did not receive any statements or notice of this charge until XX/XX/XXXX after Assistant Branch Manager XXXX XXXX rigorous investigation. At this point's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the collection calls continued into XXXX and thus I got in contact with my home branch assistant manager XXXX XXXX to further investigate. It was at this point that XXXX was able to locate my credit card account number ( which had been re-opened by TD without my authorization ) and shared it with me so that I would have this account number for future TD CS interactions. After hours of investigation | 1 |
| State | Complaints |
|---|---|
| despite being treated unfairly and extremely dissatisfied with TD customer service | 1 |
| Issue | Complaints |
|---|---|
| XXXX and I discovered that TD Card Services closed the filed dispute stating that they received no response this is when we discovered that TD had an old address on file and all letters sent were to an incorrect address which I never received so I did not receive any notice of charges on the expired credit card. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
this dispute decision and treatment was extremely unfair to me as I did not receive any statements or notice of this charge until XX/XX/XXXX after Assistant Branch Manager XXXX XXXX rigorous investigation. At this point has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, this dispute decision and treatment was extremely unfair to me as I did not receive any statements or notice of this charge until XX/XX/XXXX after Assistant Branch Manager XXXX XXXX rigorous investigation. At this point reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the collection calls continued into XXXX and thus I got in contact with my home branch assistant manager XXXX XXXX to further investigate. It was at this point that XXXX was able to locate my credit card account number ( which had been re-opened by TD without my authorization ) and shared it with me so that I would have this account number for future TD CS interactions. After hours of investigation", and the single most common underlying issue is "XXXX and I discovered that TD Card Services closed the filed dispute stating that they received no response this is when we discovered that TD had an old address on file and all letters sent were to an incorrect address which I never received so I did not receive any notice of charges on the expired credit card. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this dispute decision and treatment was extremely unfair to me as I did not receive any statements or notice of this charge until XX/XX/XXXX after Assistant Branch Manager XXXX XXXX rigorous investigation. At this point: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
this dispute decision and treatment was extremely unfair to me as I did not receive any statements or notice of this charge until XX/XX/XXXX after Assistant Branch Manager XXXX XXXX rigorous investigation. At this point has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
this dispute decision and treatment was extremely unfair to me as I did not receive any statements or notice of this charge until XX/XX/XXXX after Assistant Branch Manager XXXX XXXX rigorous investigation. At this point has a 0% timely response rate to CFPB complaints.
The most common issue reported against this dispute decision and treatment was extremely unfair to me as I did not receive any statements or notice of this charge until XX/XX/XXXX after Assistant Branch Manager XXXX XXXX rigorous investigation. At this point is "XXXX and I discovered that TD Card Services closed the filed dispute stating that they received no response this is when we discovered that TD had an old address on file and all letters sent were to an incorrect address which I never received so I did not receive any notice of charges on the expired credit card. On XX/XX/XXXX" in the "the collection calls continued into XXXX and thus I got in contact with my home branch assistant manager XXXX XXXX to further investigate. It was at this point that XXXX was able to locate my credit card account number ( which had been re-opened by TD without my authorization ) and shared it with me so that I would have this account number for future TD CS interactions. After hours of investigation" product category.
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