this bank was them. She was able to remove the hold immediately from our account and the check funds were deposited into my account right after. We thanked her profusely and complained to her as well that the person who helped us over the phone was extremely unhelpful and did not offer us any solutions; did not even suggest that we try to go to a local branch and work out the issue.

What the CFPB Record Shows About this bank was them. She was able to remove the hold immediately from our account and the check funds were deposited into my account right after. We thanked her profusely and complained to her as well that the person who helped us over the phone was extremely unhelpful and did not offer us any solutions; did not even suggest that we try to go to a local branch and work out the issue.

this bank was them. She was able to remove the hold immediately from our account and the check funds were deposited into my account right after. We thanked her profusely and complained to her as well that the person who helped us over the phone was extremely unhelpful and did not offer us any solutions; did not even suggest that we try to go to a local branch and work out the issue. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, this bank was them. She was able to remove the hold immediately from our account and the check funds were deposited into my account right after. We thanked her profusely and complained to her as well that the person who helped us over the phone was extremely unhelpful and did not offer us any solutions; did not even suggest that we try to go to a local branch and work out the issue. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after wasting XXXX minutes on the phone with this woman", and the single most common underlying issue is "we had XXXX open from XXXX since it is Saturday. We explained the whole situation again and the manager of the branch helped us right away. She explained that people over the phone do not usually have the same authorities and can not do certain things. Ordinarily".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating this bank was them. She was able to remove the hold immediately from our account and the check funds were deposited into my account right after. We thanked her profusely and complained to her as well that the person who helped us over the phone was extremely unhelpful and did not offer us any solutions; did not even suggest that we try to go to a local branch and work out the issue.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.