Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and the text of the confirmation e-mail stated | 1 |
| State | Complaints |
|---|---|
| I discovered that they had actually applied the tax charges *before* my next billing cycle | 1 |
| Issue | Complaints |
|---|---|
| Your state requires us to charge upfront taxes for the full term of your lease extension. The amount due is {$75.00} and must be paid in full with your next payment. '' I thought nothing of this and moved on with life. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The lease , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and the text of the confirmation e-mail stated", and the single most common underlying issue is "Your state requires us to charge upfront taxes for the full term of your lease extension. The amount due is {$75.00} and must be paid in full with your next payment. '' I thought nothing of this and moved on with life. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal has a 0% timely response rate to CFPB complaints.
The most common issue reported against thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal is "Your state requires us to charge upfront taxes for the full term of your lease extension. The amount due is {$75.00} and must be paid in full with your next payment. '' I thought nothing of this and moved on with life. On XX/XX/XXXX" in the "and the text of the confirmation e-mail stated" product category.
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