2026 data Public-data reference. official source

thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since

Total complaints

1

Filed since The

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal complaint mix by product

Total complaints: 1

thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and the: 1 complaints (100.0%), resolution 0.0% and the 100.0%
  • and the 1 100.0% 0% relief

How thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and the text of the confirmation e-mail stated 1

Top States

State Complaints
I discovered that they had actually applied the tax charges *before* my next billing cycle 1

Top Issues

Issue Complaints
Your state requires us to charge upfront taxes for the full term of your lease extension. The amount due is {$75.00} and must be paid in full with your next payment. '' I thought nothing of this and moved on with life. On XX/XX/XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal

thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The lease , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and the text of the confirmation e-mail stated", and the single most common underlying issue is "Your state requires us to charge upfront taxes for the full term of your lease extension. The amount due is {$75.00} and must be paid in full with your next payment. '' I thought nothing of this and moved on with life. On XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal have?

thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal respond to complaints on time?

thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal has a 0% timely response rate to CFPB complaints.

What is the most common complaint about thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal?

The most common issue reported against thinking that my usual {$350.00} payment had evaporated into thin air. Upon signing in to their online portal is "Your state requires us to charge upfront taxes for the full term of your lease extension. The amount due is {$75.00} and must be paid in full with your next payment. '' I thought nothing of this and moved on with life. On XX/XX/XXXX" in the "and the text of the confirmation e-mail stated" product category.

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