Total complaints
1
Filed since But
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows things got hard once more. At the store's complaint history from CFPB public records. 1 consumers have filed complaints since But . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since But
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How things got hard once more. At the store's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it was closed to me. I no longer had access to pay this card XXXX from my home. I was forced to go to the store in person. I wrote several Emails to the CEO himself telling him that not having access to the online payment option was making it hard for me to pay my card off. ( and easier for me to get charged late fees | 1 |
| State | Complaints |
|---|---|
| my debit card is no longer a card that I can use | 1 |
| Issue | Complaints |
|---|---|
| I managed to go to the store to pay. I had placed my cards in the closet because I was not using them anymore- so I had to have my card or statement with me to pay at the customer services. So I would go back home and get this information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
things got hard once more. At the store has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to But , and the most recent logged activity is But the Ta, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, things got hard once more. At the store reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was closed to me. I no longer had access to pay this card XXXX from my home. I was forced to go to the store in person. I wrote several Emails to the CEO himself telling him that not having access to the online payment option was making it hard for me to pay my card off. ( and easier for me to get charged late fees", and the single most common underlying issue is "I managed to go to the store to pay. I had placed my cards in the closet because I was not using them anymore- so I had to have my card or statement with me to pay at the customer services. So I would go back home and get this information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating things got hard once more. At the store: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
things got hard once more. At the store has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
things got hard once more. At the store has a 0% timely response rate to CFPB complaints.
The most common issue reported against things got hard once more. At the store is "I managed to go to the store to pay. I had placed my cards in the closet because I was not using them anymore- so I had to have my card or statement with me to pay at the customer services. So I would go back home and get this information" in the "it was closed to me. I no longer had access to pay this card XXXX from my home. I was forced to go to the store in person. I wrote several Emails to the CEO himself telling him that not having access to the online payment option was making it hard for me to pay my card off. ( and easier for me to get charged late fees" product category.
Read our methodology — how this data is sourced, computed, and verified.