Total complaints
1
Filed since Prob
2026 data Public-data reference. official source
they ( XXXX ) were no longer taking out escrow. Hence
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they ( XXXX ) were no longer taking out escrow. Hence's complaint history from CFPB public records. 1 consumers have filed complaints since Prob. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Prob
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they ( XXXX ) were no longer taking out escrow. Hence complaint mix by product
- single family 1 100.0% – 0% relief
How they ( XXXX ) were no longer taking out escrow. Hence's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| single family residence in XXXX XXXX XXXX NY with XXXX XXXX XXXX XXXX THEY MISREPRESENTED THE REFINANCE LOAN TO US. Because of lower interest rates at the time | 1 |
Top States
| State | Complaints |
|---|---|
| we were shocked when we received a real estate tax bill from the XXXX XXXX XXXX requesting payment. Penalties then began to accrue as we didnt have the resources to pay the taxes. Upon contacting XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| while keeping our monthly mortgage payment the exact same. XXXX agent said no problem. So | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they ( XXXX ) were no longer taking out escrow. Hence
they ( XXXX ) were no longer taking out escrow. Hence has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prob, and the most recent logged activity is Problem be, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they ( XXXX ) were no longer taking out escrow. Hence reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "single family residence in XXXX XXXX XXXX NY with XXXX XXXX XXXX XXXX THEY MISREPRESENTED THE REFINANCE LOAN TO US. Because of lower interest rates at the time", and the single most common underlying issue is "while keeping our monthly mortgage payment the exact same. XXXX agent said no problem. So".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they ( XXXX ) were no longer taking out escrow. Hence: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they ( XXXX ) were no longer taking out escrow. Hence have?
they ( XXXX ) were no longer taking out escrow. Hence has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they ( XXXX ) were no longer taking out escrow. Hence respond to complaints on time?
they ( XXXX ) were no longer taking out escrow. Hence has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they ( XXXX ) were no longer taking out escrow. Hence?
The most common issue reported against they ( XXXX ) were no longer taking out escrow. Hence is "while keeping our monthly mortgage payment the exact same. XXXX agent said no problem. So" in the "single family residence in XXXX XXXX XXXX NY with XXXX XXXX XXXX XXXX THEY MISREPRESENTED THE REFINANCE LOAN TO US. Because of lower interest rates at the time" product category.
Read our methodology — how this data is sourced, computed, and verified.
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