Total complaints
1
Filed since Foll
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they would need to contact me via email's complaint history from CFPB public records. 1 consumers have filed complaints since Foll. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Foll
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they would need to contact me via email's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was given a Mortgage Modification Agreement to distribute the payments not made during the forbearance period over the remaining life of the mortgage. Because I received the Agreement while I was in the XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| which they agreed to do. | 1 |
| Issue | Complaints |
|---|---|
| and told them that I would be unable to notarize the documents before their given deadline due to the US Embassies being closed for Covid. Awaiting my husband 's work relocation package | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they would need to contact me via email has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Foll, and the most recent logged activity is Following , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they would need to contact me via email reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was given a Mortgage Modification Agreement to distribute the payments not made during the forbearance period over the remaining life of the mortgage. Because I received the Agreement while I was in the XXXX XXXX", and the single most common underlying issue is "and told them that I would be unable to notarize the documents before their given deadline due to the US Embassies being closed for Covid. Awaiting my husband 's work relocation package".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they would need to contact me via email: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they would need to contact me via email has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they would need to contact me via email has a 0% timely response rate to CFPB complaints.
The most common issue reported against they would need to contact me via email is "and told them that I would be unable to notarize the documents before their given deadline due to the US Embassies being closed for Covid. Awaiting my husband 's work relocation package" in the "I was given a Mortgage Modification Agreement to distribute the payments not made during the forbearance period over the remaining life of the mortgage. Because I received the Agreement while I was in the XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.