Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they would have received an error by inputting {$0.00} ( which they did on our contract ) but they did not receive an error when processing our deal. XXXX continued to advise that this needed to be resolved by BMW Financial Services. We advised XXXX that we could discuss negotiating the contract to honor the original price in the signed contract as it was's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they would have received an error by inputting {$0.00} ( which they did on our contract ) but they did not receive an error when processing our deal. XXXX continued to advise that this needed to be resolved by BMW Financial Services. We advised XXXX that we could discuss negotiating the contract to honor the original price in the signed contract as it was's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the sales manager involved in the original negotiation | 1 |
| State | Complaints |
|---|---|
| but that it would have to be inclusive of the sales/use tax. XXXX stated that he would contact us the next business day ( Tuesday | 1 |
| Issue | Complaints |
|---|---|
| he did indicate that the issue was caused by a change in XXXX XXXX law ( which we have not been able to validate ). He further stated that BMW of XXXX when processing leases through BMW Financials system | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they would have received an error by inputting {$0.00} ( which they did on our contract ) but they did not receive an error when processing our deal. XXXX continued to advise that this needed to be resolved by BMW Financial Services. We advised XXXX that we could discuss negotiating the contract to honor the original price in the signed contract as it was has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they would have received an error by inputting {$0.00} ( which they did on our contract ) but they did not receive an error when processing our deal. XXXX continued to advise that this needed to be resolved by BMW Financial Services. We advised XXXX that we could discuss negotiating the contract to honor the original price in the signed contract as it was reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the sales manager involved in the original negotiation", and the single most common underlying issue is "he did indicate that the issue was caused by a change in XXXX XXXX law ( which we have not been able to validate ). He further stated that BMW of XXXX when processing leases through BMW Financials system".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they would have received an error by inputting {$0.00} ( which they did on our contract ) but they did not receive an error when processing our deal. XXXX continued to advise that this needed to be resolved by BMW Financial Services. We advised XXXX that we could discuss negotiating the contract to honor the original price in the signed contract as it was: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they would have received an error by inputting {$0.00} ( which they did on our contract ) but they did not receive an error when processing our deal. XXXX continued to advise that this needed to be resolved by BMW Financial Services. We advised XXXX that we could discuss negotiating the contract to honor the original price in the signed contract as it was has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they would have received an error by inputting {$0.00} ( which they did on our contract ) but they did not receive an error when processing our deal. XXXX continued to advise that this needed to be resolved by BMW Financial Services. We advised XXXX that we could discuss negotiating the contract to honor the original price in the signed contract as it was has a 0% timely response rate to CFPB complaints.
The most common issue reported against they would have received an error by inputting {$0.00} ( which they did on our contract ) but they did not receive an error when processing our deal. XXXX continued to advise that this needed to be resolved by BMW Financial Services. We advised XXXX that we could discuss negotiating the contract to honor the original price in the signed contract as it was is "he did indicate that the issue was caused by a change in XXXX XXXX law ( which we have not been able to validate ). He further stated that BMW of XXXX when processing leases through BMW Financials system" in the "the sales manager involved in the original negotiation" product category.
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