Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they would have known again that we had an LTV was over 70 %. Now this entire discussion occurred over the phone. Now's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they would have known again that we had an LTV was over 70 %. Now this entire discussion occurred over the phone. Now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was contacted by another Lending agent from Amerisave indicating that our original lending agent had to take an unexpected leave of absence and they would handling the process now and had a bunch of applicants dropped on them so to give them some time to review. I later received a call from the agent saying that underwriting had kicked out our application because as he mentioned on the phone | 1 |
| State | Complaints |
|---|---|
| when I talk to other financial institutions they indicate right off hand that this convo is being recorded and are you ok with that. There was no mention by person or machine about convo being recorded. Since we reside in California which is a two-party consent state I believe they have recorded our convo without consent. | 1 |
| Issue | Complaints |
|---|---|
| despite being adjusted back XX/XX/XXXX after the appraisal was completed. It surprised me as to why the value I had mentioned mattered when they already had the appraisal. On the call he said he would fix the problem and resubmit the paperwork. I believe if this happened | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they would have known again that we had an LTV was over 70 %. Now this entire discussion occurred over the phone. Now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The XX/XX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they would have known again that we had an LTV was over 70 %. Now this entire discussion occurred over the phone. Now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was contacted by another Lending agent from Amerisave indicating that our original lending agent had to take an unexpected leave of absence and they would handling the process now and had a bunch of applicants dropped on them so to give them some time to review. I later received a call from the agent saying that underwriting had kicked out our application because as he mentioned on the phone", and the single most common underlying issue is "despite being adjusted back XX/XX/XXXX after the appraisal was completed. It surprised me as to why the value I had mentioned mattered when they already had the appraisal. On the call he said he would fix the problem and resubmit the paperwork. I believe if this happened".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they would have known again that we had an LTV was over 70 %. Now this entire discussion occurred over the phone. Now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they would have known again that we had an LTV was over 70 %. Now this entire discussion occurred over the phone. Now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they would have known again that we had an LTV was over 70 %. Now this entire discussion occurred over the phone. Now has a 0% timely response rate to CFPB complaints.
The most common issue reported against they would have known again that we had an LTV was over 70 %. Now this entire discussion occurred over the phone. Now is "despite being adjusted back XX/XX/XXXX after the appraisal was completed. It surprised me as to why the value I had mentioned mattered when they already had the appraisal. On the call he said he would fix the problem and resubmit the paperwork. I believe if this happened" in the "I was contacted by another Lending agent from Amerisave indicating that our original lending agent had to take an unexpected leave of absence and they would handling the process now and had a bunch of applicants dropped on them so to give them some time to review. I later received a call from the agent saying that underwriting had kicked out our application because as he mentioned on the phone" product category.
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