Total complaints
1
Filed since FBI
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they would cancel my checking account and open a new checking account. In order to re-issue the money he would send me through text message the secure emails to reissue the money. The email was XXXX and XXXX. I originally had only one checking account open XXXX with barely any money and a savings account that had XXXX. He convinced me that XXXX overdrafts and could be taken from my savings. He said that he had to transfer money into the three checking accounts from my savings accounts. I did not open these two checking accounts on XX/XX/2022 and I did not transfer the funds from my savings account to these two checking accounts. ( Please note : only know that one of the two checking accounts opened illegally ends in XXXX or I would have added the numbers here ). Through changing my password's complaint history from CFPB public records. 1 consumers have filed complaints since FBI . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since FBI
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they would cancel my checking account and open a new checking account. In order to re-issue the money he would send me through text message the secure emails to reissue the money. The email was XXXX and XXXX. I originally had only one checking account open XXXX with barely any money and a savings account that had XXXX. He convinced me that XXXX overdrafts and could be taken from my savings. He said that he had to transfer money into the three checking accounts from my savings accounts. I did not open these two checking accounts on XX/XX/2022 and I did not transfer the funds from my savings account to these two checking accounts. ( Please note : only know that one of the two checking accounts opened illegally ends in XXXX or I would have added the numbers here ). Through changing my password's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a transaction I did not do. My intention was to sort it out in person. However | 1 |
| State | Complaints |
|---|---|
| the fraudster moved money from my savings account | 1 |
| Issue | Complaints |
|---|---|
| impostering as a Citibank employee | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they would cancel my checking account and open a new checking account. In order to re-issue the money he would send me through text message the secure emails to reissue the money. The email was XXXX and XXXX. I originally had only one checking account open XXXX with barely any money and a savings account that had XXXX. He convinced me that XXXX overdrafts and could be taken from my savings. He said that he had to transfer money into the three checking accounts from my savings accounts. I did not open these two checking accounts on XX/XX/2022 and I did not transfer the funds from my savings account to these two checking accounts. ( Please note : only know that one of the two checking accounts opened illegally ends in XXXX or I would have added the numbers here ). Through changing my password has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to FBI , and the most recent logged activity is FBI report, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they would cancel my checking account and open a new checking account. In order to re-issue the money he would send me through text message the secure emails to reissue the money. The email was XXXX and XXXX. I originally had only one checking account open XXXX with barely any money and a savings account that had XXXX. He convinced me that XXXX overdrafts and could be taken from my savings. He said that he had to transfer money into the three checking accounts from my savings accounts. I did not open these two checking accounts on XX/XX/2022 and I did not transfer the funds from my savings account to these two checking accounts. ( Please note : only know that one of the two checking accounts opened illegally ends in XXXX or I would have added the numbers here ). Through changing my password reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a transaction I did not do. My intention was to sort it out in person. However", and the single most common underlying issue is "impostering as a Citibank employee".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they would cancel my checking account and open a new checking account. In order to re-issue the money he would send me through text message the secure emails to reissue the money. The email was XXXX and XXXX. I originally had only one checking account open XXXX with barely any money and a savings account that had XXXX. He convinced me that XXXX overdrafts and could be taken from my savings. He said that he had to transfer money into the three checking accounts from my savings accounts. I did not open these two checking accounts on XX/XX/2022 and I did not transfer the funds from my savings account to these two checking accounts. ( Please note : only know that one of the two checking accounts opened illegally ends in XXXX or I would have added the numbers here ). Through changing my password: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they would cancel my checking account and open a new checking account. In order to re-issue the money he would send me through text message the secure emails to reissue the money. The email was XXXX and XXXX. I originally had only one checking account open XXXX with barely any money and a savings account that had XXXX. He convinced me that XXXX overdrafts and could be taken from my savings. He said that he had to transfer money into the three checking accounts from my savings accounts. I did not open these two checking accounts on XX/XX/2022 and I did not transfer the funds from my savings account to these two checking accounts. ( Please note : only know that one of the two checking accounts opened illegally ends in XXXX or I would have added the numbers here ). Through changing my password has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they would cancel my checking account and open a new checking account. In order to re-issue the money he would send me through text message the secure emails to reissue the money. The email was XXXX and XXXX. I originally had only one checking account open XXXX with barely any money and a savings account that had XXXX. He convinced me that XXXX overdrafts and could be taken from my savings. He said that he had to transfer money into the three checking accounts from my savings accounts. I did not open these two checking accounts on XX/XX/2022 and I did not transfer the funds from my savings account to these two checking accounts. ( Please note : only know that one of the two checking accounts opened illegally ends in XXXX or I would have added the numbers here ). Through changing my password has a 0% timely response rate to CFPB complaints.
The most common issue reported against they would cancel my checking account and open a new checking account. In order to re-issue the money he would send me through text message the secure emails to reissue the money. The email was XXXX and XXXX. I originally had only one checking account open XXXX with barely any money and a savings account that had XXXX. He convinced me that XXXX overdrafts and could be taken from my savings. He said that he had to transfer money into the three checking accounts from my savings accounts. I did not open these two checking accounts on XX/XX/2022 and I did not transfer the funds from my savings account to these two checking accounts. ( Please note : only know that one of the two checking accounts opened illegally ends in XXXX or I would have added the numbers here ). Through changing my password is "impostering as a Citibank employee" in the "a transaction I did not do. My intention was to sort it out in person. However" product category.
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