2026 data Public-data reference. official source

they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191's complaint history from CFPB public records. 1 consumers have filed complaints since As y. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
As y
Since

Total complaints

1

Filed since As y

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 complaint mix by product

Total complaints: 1

they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I just: 1 complaints (100.0%), resolution 0.0% I just 100.0%
  • I just 1 100.0% 0% relief

How they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I just received a letter today ( XXXX ) that Chase determined they did nothing wrong and nothing can be done. I called in today and the woman that I talked to 1

Top Issues

Issue Complaints
was incredibly defensive and just kept saying that the reason my payment was applied to the pay over time plan rather than the balance was because of my returned payment 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191

they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As y, and the most recent logged activity is As you may, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I just received a letter today ( XXXX ) that Chase determined they did nothing wrong and nothing can be done. I called in today and the woman that I talked to", and the single most common underlying issue is "was incredibly defensive and just kept saying that the reason my payment was applied to the pay over time plan rather than the balance was because of my returned payment".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 have?

they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 respond to complaints on time?

they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191?

The most common issue reported against they would also not be refunding my {$270.00} interest payment from only making the minimum payment at the direction of a Chase employee.,,JPMORGAN CHASE & CO.,MN,55422,,Consent provided,Web,2024-08-05,Closed with explanation,Yes,N/A,9711191 is "was incredibly defensive and just kept saying that the reason my payment was applied to the pay over time plan rather than the balance was because of my returned payment" in the "I just received a letter today ( XXXX ) that Chase determined they did nothing wrong and nothing can be done. I called in today and the woman that I talked to" product category.

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