Total complaints
1
Filed since Base
2026 data Public-data reference. official source
they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously's complaint history from CFPB public records. 1 consumers have filed complaints since Base. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Base
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously complaint mix by product
- its clear 1 100.0% – 0% relief
How they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| its clear that Citibank and its employees have no responsibility to tell customers the truth. They can lie | 1 |
Top States
| State | Complaints |
|---|---|
| ensure that Citibank employees are transparent and tell customers the truth | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and withhold terms and regulations in order to get customers to open new accounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously
they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Base, and the most recent logged activity is Based on h, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "its clear that Citibank and its employees have no responsibility to tell customers the truth. They can lie", and the single most common underlying issue is "and withhold terms and regulations in order to get customers to open new accounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously have?
they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously respond to complaints on time?
they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously?
The most common issue reported against they will make excuses and do anything in order to not have to pay the reward it owes customers like myself. This is an awful customer experience. I would like for you to take this claim seriously is "and withhold terms and regulations in order to get customers to open new accounts" in the "its clear that Citibank and its employees have no responsibility to tell customers the truth. They can lie" product category.
Read our methodology — how this data is sourced, computed, and verified.
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