Total complaints
1
Filed since I we
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they will close the case? I called the number today and after spending XXXX XXXX hours on the phone two persons consulting with other persons could not determine who sent the XX/XX/XXXX letter or why the amount on the XX/XX/XXXX letter was not correct. Nor could they Decide what I should do. I have one more letter that came from XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I we. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I we
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they will close the case? I called the number today and after spending XXXX XXXX hours on the phone two persons consulting with other persons could not determine who sent the XX/XX/XXXX letter or why the amount on the XX/XX/XXXX letter was not correct. Nor could they Decide what I should do. I have one more letter that came from XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so it was about XXXX items. All of the rest of the charges were made without my card present and were all reported as fraudulent on the Wells Fargo website. This is where it starts getting stupid. It is obvious to anyone looking at the account what happened. Wells Fargo split the case up and I got paperwork from three different places? I filled out the forms and made the signed statements that they were not my charges. It appeared that all of them were covered | 1 |
| State | Complaints |
|---|---|
| The XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX dated XXXX. XXXX | 1 |
| Issue | Complaints |
|---|---|
| by this time I no longer had access to the old card information because they had sent me a new card that was {$5000.00} overdrawn. I sent the letters back | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they will close the case? I called the number today and after spending XXXX XXXX hours on the phone two persons consulting with other persons could not determine who sent the XX/XX/XXXX letter or why the amount on the XX/XX/XXXX letter was not correct. Nor could they Decide what I should do. I have one more letter that came from XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I we, and the most recent logged activity is I went to , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they will close the case? I called the number today and after spending XXXX XXXX hours on the phone two persons consulting with other persons could not determine who sent the XX/XX/XXXX letter or why the amount on the XX/XX/XXXX letter was not correct. Nor could they Decide what I should do. I have one more letter that came from XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so it was about XXXX items. All of the rest of the charges were made without my card present and were all reported as fraudulent on the Wells Fargo website. This is where it starts getting stupid. It is obvious to anyone looking at the account what happened. Wells Fargo split the case up and I got paperwork from three different places? I filled out the forms and made the signed statements that they were not my charges. It appeared that all of them were covered", and the single most common underlying issue is "by this time I no longer had access to the old card information because they had sent me a new card that was {$5000.00} overdrawn. I sent the letters back".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they will close the case? I called the number today and after spending XXXX XXXX hours on the phone two persons consulting with other persons could not determine who sent the XX/XX/XXXX letter or why the amount on the XX/XX/XXXX letter was not correct. Nor could they Decide what I should do. I have one more letter that came from XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they will close the case? I called the number today and after spending XXXX XXXX hours on the phone two persons consulting with other persons could not determine who sent the XX/XX/XXXX letter or why the amount on the XX/XX/XXXX letter was not correct. Nor could they Decide what I should do. I have one more letter that came from XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they will close the case? I called the number today and after spending XXXX XXXX hours on the phone two persons consulting with other persons could not determine who sent the XX/XX/XXXX letter or why the amount on the XX/XX/XXXX letter was not correct. Nor could they Decide what I should do. I have one more letter that came from XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against they will close the case? I called the number today and after spending XXXX XXXX hours on the phone two persons consulting with other persons could not determine who sent the XX/XX/XXXX letter or why the amount on the XX/XX/XXXX letter was not correct. Nor could they Decide what I should do. I have one more letter that came from XXXX is "by this time I no longer had access to the old card information because they had sent me a new card that was {$5000.00} overdrawn. I sent the letters back" in the "so it was about XXXX items. All of the rest of the charges were made without my card present and were all reported as fraudulent on the Wells Fargo website. This is where it starts getting stupid. It is obvious to anyone looking at the account what happened. Wells Fargo split the case up and I got paperwork from three different places? I filled out the forms and made the signed statements that they were not my charges. It appeared that all of them were covered" product category.
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