Total complaints
2
Filed since Furt
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows they were still responsible for providing billing information and payment plan options to help satisfy this alleged debt. As stated above's complaint history from CFPB public records. 2 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Furt
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they were still responsible for providing billing information and payment plan options to help satisfy this alleged debt. As stated above's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| where are the copies of the letter XXXX XXXX should have sent in writing first | 1 |
| where are the copies of the letter XXXX XXXX XXXX should have sent in writing first | 1 |
| State | Complaints |
|---|---|
| I have not received anything from this company prior to the correspondence they sent in XX/XX/2017 responding to my dispute.,,Asset Management Outsourcing | 1 |
| I have not received anything from this company.,,AMCOL Systems | 1 |
| Issue | Complaints |
|---|---|
| once the collection agency | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they were still responsible for providing billing information and payment plan options to help satisfy this alleged debt. As stated above has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is I have no , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they were still responsible for providing billing information and payment plan options to help satisfy this alleged debt. As stated above reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "where are the copies of the letter XXXX XXXX should have sent in writing first", and the single most common underlying issue is "once the collection agency".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they were still responsible for providing billing information and payment plan options to help satisfy this alleged debt. As stated above: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they were still responsible for providing billing information and payment plan options to help satisfy this alleged debt. As stated above has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
they were still responsible for providing billing information and payment plan options to help satisfy this alleged debt. As stated above has a 0% timely response rate to CFPB complaints.
The most common issue reported against they were still responsible for providing billing information and payment plan options to help satisfy this alleged debt. As stated above is "once the collection agency" in the "where are the copies of the letter XXXX XXXX should have sent in writing first" product category.
Read our methodology — how this data is sourced, computed, and verified.