Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they were only pictures of the front's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they were only pictures of the front's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| only I had a new address where they could send it | 1 |
| State | Complaints |
|---|---|
| not the backs. I was told if I sent pictures of both documents theyd honor the address change without the backside photos. I sent those immediately. WEEKS later I received an email stating that actually they still couldnt process the address change with that | 1 |
| Issue | Complaints |
|---|---|
| I can receive mail there. It was literally two months of back and forth trying to get them to send the check to that address. The fact that it was the address on my ID was not sufficient. They wanted utility bills with my name and that address | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they were only pictures of the front has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After they, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they were only pictures of the front reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "only I had a new address where they could send it", and the single most common underlying issue is "I can receive mail there. It was literally two months of back and forth trying to get them to send the check to that address. The fact that it was the address on my ID was not sufficient. They wanted utility bills with my name and that address".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they were only pictures of the front: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they were only pictures of the front has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they were only pictures of the front has a 0% timely response rate to CFPB complaints.
The most common issue reported against they were only pictures of the front is "I can receive mail there. It was literally two months of back and forth trying to get them to send the check to that address. The fact that it was the address on my ID was not sufficient. They wanted utility bills with my name and that address" in the "only I had a new address where they could send it" product category.
Read our methodology — how this data is sourced, computed, and verified.