Total complaints
1
Filed since Ever
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they were not going to change it and will continue to provide inaccurate information. She said that If I wanted to know my balance for each balance transaction each month's complaint history from CFPB public records. 1 consumers have filed complaints since Ever. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ever
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they were not going to change it and will continue to provide inaccurate information. She said that If I wanted to know my balance for each balance transaction each month's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| even when the rate is zero. Right now I have no idea of much of my actual balance is currently subject to this promo rate. When I called Bank of America about the issue | 1 |
| State | Complaints |
|---|---|
| I would just have to call each month since they would not provide the statement regarding my correct balance on my statements. | 1 |
| Issue | Complaints |
|---|---|
| but it was changed last year | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they were not going to change it and will continue to provide inaccurate information. She said that If I wanted to know my balance for each balance transaction each month has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ever, and the most recent logged activity is Every othe, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they were not going to change it and will continue to provide inaccurate information. She said that If I wanted to know my balance for each balance transaction each month reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "even when the rate is zero. Right now I have no idea of much of my actual balance is currently subject to this promo rate. When I called Bank of America about the issue", and the single most common underlying issue is "but it was changed last year".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they were not going to change it and will continue to provide inaccurate information. She said that If I wanted to know my balance for each balance transaction each month: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they were not going to change it and will continue to provide inaccurate information. She said that If I wanted to know my balance for each balance transaction each month has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they were not going to change it and will continue to provide inaccurate information. She said that If I wanted to know my balance for each balance transaction each month has a 0% timely response rate to CFPB complaints.
The most common issue reported against they were not going to change it and will continue to provide inaccurate information. She said that If I wanted to know my balance for each balance transaction each month is "but it was changed last year" in the "even when the rate is zero. Right now I have no idea of much of my actual balance is currently subject to this promo rate. When I called Bank of America about the issue" product category.
Read our methodology — how this data is sourced, computed, and verified.