Total complaints
1
Filed since To m
2026 data Public-data reference. official source
they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again's complaint history from CFPB public records. 1 consumers have filed complaints since To m. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
To m
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again complaint mix by product
- Nationstar increased 1 100.0% – 0% relief
How they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Nationstar increased my monthly payment without telling me. I never received a phone call | 1 |
Top States
| State | Complaints |
|---|---|
| I never heard from Nationstar about my late '' mortgage payments. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| approx. 5 months now | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again
they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To m, and the most recent logged activity is To make a , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Nationstar increased my monthly payment without telling me. I never received a phone call", and the single most common underlying issue is "approx. 5 months now".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again have?
they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again respond to complaints on time?
they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again?
The most common issue reported against they were holding my payment in unapplied funds and not crediting my actual mortgage payment to the principal and interest. Again is "approx. 5 months now" in the "Nationstar increased my monthly payment without telling me. I never received a phone call" product category.
Read our methodology — how this data is sourced, computed, and verified.
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