they were calling some number that does not belong to the maker of the checks and refused to update the information I provided as instructed. This male employee also refused to connect the executive claiming that there is no one there by that name nor can he connect to them. Instead he put a manager on the phone who placed me on hold for almost an hour and came back on the line acknowledging that I was still there and that she can hear me and vice versa until she started her lies saying there is nothing g they can do and then started acting like she could not hear me and kept repeating this lie like I was not responding but clearly she acknowledged to hear me before her lies started. All of this including actual names can be seen in my feedback to the FDIC AND CFPB on XX/XX/XXXX.

What the CFPB Record Shows About they were calling some number that does not belong to the maker of the checks and refused to update the information I provided as instructed. This male employee also refused to connect the executive claiming that there is no one there by that name nor can he connect to them. Instead he put a manager on the phone who placed me on hold for almost an hour and came back on the line acknowledging that I was still there and that she can hear me and vice versa until she started her lies saying there is nothing g they can do and then started acting like she could not hear me and kept repeating this lie like I was not responding but clearly she acknowledged to hear me before her lies started. All of this including actual names can be seen in my feedback to the FDIC AND CFPB on XX/XX/XXXX.

they were calling some number that does not belong to the maker of the checks and refused to update the information I provided as instructed. This male employee also refused to connect the executive claiming that there is no one there by that name nor can he connect to them. Instead he put a manager on the phone who placed me on hold for almost an hour and came back on the line acknowledging that I was still there and that she can hear me and vice versa until she started her lies saying there is nothing g they can do and then started acting like she could not hear me and kept repeating this lie like I was not responding but clearly she acknowledged to hear me before her lies started. All of this including actual names can be seen in my feedback to the FDIC AND CFPB on XX/XX/XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to RECE, and the most recent logged activity is RECEIVED A, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they were calling some number that does not belong to the maker of the checks and refused to update the information I provided as instructed. This male employee also refused to connect the executive claiming that there is no one there by that name nor can he connect to them. Instead he put a manager on the phone who placed me on hold for almost an hour and came back on the line acknowledging that I was still there and that she can hear me and vice versa until she started her lies saying there is nothing g they can do and then started acting like she could not hear me and kept repeating this lie like I was not responding but clearly she acknowledged to hear me before her lies started. All of this including actual names can be seen in my feedback to the FDIC AND CFPB on XX/XX/XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "ACCOUNT PLACED IN SUSPENSE UNTIL THEY CAN VERIFY ISSUANCE OF THE CHECKS FROM THE MAKERS ( Chase received the funds for these checks from other bank on XX/XX/XXXX and XX/XX/XXXX ) then froze the account and would not tell me why nor did they send me any documents regulated by REGCC", and the single most common underlying issue is "chase stated to have funds released".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they were calling some number that does not belong to the maker of the checks and refused to update the information I provided as instructed. This male employee also refused to connect the executive claiming that there is no one there by that name nor can he connect to them. Instead he put a manager on the phone who placed me on hold for almost an hour and came back on the line acknowledging that I was still there and that she can hear me and vice versa until she started her lies saying there is nothing g they can do and then started acting like she could not hear me and kept repeating this lie like I was not responding but clearly she acknowledged to hear me before her lies started. All of this including actual names can be seen in my feedback to the FDIC AND CFPB on XX/XX/XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.