Total complaints
1
Filed since Curr
2026 data Public-data reference. official source
they want to keep us both liable
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they want to keep us both liable's complaint history from CFPB public records. 1 consumers have filed complaints since Curr. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Curr
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they want to keep us both liable complaint mix by product
- the loan 1 100.0% – 0% relief
How they want to keep us both liable's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the loan is in an IBR program with Navient. Each year we both have to file paperwork to re-certify the IBR program with income and personal circumstances. Navient | 1 |
Top States
| State | Complaints |
|---|---|
| even though we are legally divorced and should be responsible for our own individual loans. To me that is absolutely and morally wrong. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| has to take each one of our separate loans and combine them to come up with a joint payment. So | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they want to keep us both liable
they want to keep us both liable has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Curr, and the most recent logged activity is Currently, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they want to keep us both liable reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the loan is in an IBR program with Navient. Each year we both have to file paperwork to re-certify the IBR program with income and personal circumstances. Navient", and the single most common underlying issue is "has to take each one of our separate loans and combine them to come up with a joint payment. So".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they want to keep us both liable: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they want to keep us both liable have?
they want to keep us both liable has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they want to keep us both liable respond to complaints on time?
they want to keep us both liable has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they want to keep us both liable?
The most common issue reported against they want to keep us both liable is "has to take each one of our separate loans and combine them to come up with a joint payment. So" in the "the loan is in an IBR program with Navient. Each year we both have to file paperwork to re-certify the IBR program with income and personal circumstances. Navient" product category.
Read our methodology — how this data is sourced, computed, and verified.
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