Total complaints
1
Filed since -- -
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they want to just deny the deposit ever happened. I was brushed off and all I got was a number to call the same departments that could not help me for the past 5 visits. XX/XX/2023 : Chase Bank contacted me and suggested we schedule a meeting at XXXX with the bank manager to resolve the issue. But when the time came they called me to say the manager was too busy's complaint history from CFPB public records. 1 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 100% of cases.
Total complaints
1
Filed since -- -
Timely response
0%
CFPB-tracked response window
Relief rate
100%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they want to just deny the deposit ever happened. I was brushed off and all I got was a number to call the same departments that could not help me for the past 5 visits. XX/XX/2023 : Chase Bank contacted me and suggested we schedule a meeting at XXXX with the bank manager to resolve the issue. But when the time came they called me to say the manager was too busy's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have a complaint against Chase Bank for erroneously closing my account and not refunding me the full balance of {$4700.00} on my account as of XX/XX/2023. The details are as follows : XX/XX/2023 : I deposited two checks for {$2000.00} | 1 |
| State | Complaints |
|---|---|
| then 30 minutes later I got another call and Chase said to not come in anymore. They even tried to excuse themselves by pinning it on the check writer | 1 |
| Issue | Complaints |
|---|---|
| bank departments and call centers ; each time they asked what the check was for and who wrote it and for their contact and still could not resolve the situation. On my last visit of this sequence | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they want to just deny the deposit ever happened. I was brushed off and all I got was a number to call the same departments that could not help me for the past 5 visits. XX/XX/2023 : Chase Bank contacted me and suggested we schedule a meeting at XXXX with the bank manager to resolve the issue. But when the time came they called me to say the manager was too busy has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is -- -compla, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they want to just deny the deposit ever happened. I was brushed off and all I got was a number to call the same departments that could not help me for the past 5 visits. XX/XX/2023 : Chase Bank contacted me and suggested we schedule a meeting at XXXX with the bank manager to resolve the issue. But when the time came they called me to say the manager was too busy reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have a complaint against Chase Bank for erroneously closing my account and not refunding me the full balance of {$4700.00} on my account as of XX/XX/2023. The details are as follows : XX/XX/2023 : I deposited two checks for {$2000.00}", and the single most common underlying issue is "bank departments and call centers ; each time they asked what the check was for and who wrote it and for their contact and still could not resolve the situation. On my last visit of this sequence".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they want to just deny the deposit ever happened. I was brushed off and all I got was a number to call the same departments that could not help me for the past 5 visits. XX/XX/2023 : Chase Bank contacted me and suggested we schedule a meeting at XXXX with the bank manager to resolve the issue. But when the time came they called me to say the manager was too busy: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they want to just deny the deposit ever happened. I was brushed off and all I got was a number to call the same departments that could not help me for the past 5 visits. XX/XX/2023 : Chase Bank contacted me and suggested we schedule a meeting at XXXX with the bank manager to resolve the issue. But when the time came they called me to say the manager was too busy has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they want to just deny the deposit ever happened. I was brushed off and all I got was a number to call the same departments that could not help me for the past 5 visits. XX/XX/2023 : Chase Bank contacted me and suggested we schedule a meeting at XXXX with the bank manager to resolve the issue. But when the time came they called me to say the manager was too busy has a 0% timely response rate to CFPB complaints.
The most common issue reported against they want to just deny the deposit ever happened. I was brushed off and all I got was a number to call the same departments that could not help me for the past 5 visits. XX/XX/2023 : Chase Bank contacted me and suggested we schedule a meeting at XXXX with the bank manager to resolve the issue. But when the time came they called me to say the manager was too busy is "bank departments and call centers ; each time they asked what the check was for and who wrote it and for their contact and still could not resolve the situation. On my last visit of this sequence" in the "I have a complaint against Chase Bank for erroneously closing my account and not refunding me the full balance of {$4700.00} on my account as of XX/XX/2023. The details are as follows : XX/XX/2023 : I deposited two checks for {$2000.00}" product category.
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