Total complaints
1
Filed since Ther
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they used Capital one as their loan service. Capital one gave me 6.45 % apr. When I signed my paper with Finance Guy's complaint history from CFPB public records. 1 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ther
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they used Capital one as their loan service. Capital one gave me 6.45 % apr. When I signed my paper with Finance Guy's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my dealer XXXX XXXX who charged me more without my awareness. My loan amount should be XXXX | 1 |
| State | Complaints |
|---|---|
| I thought this loan amount {$15000.00} has included the interests for 5 years and the principle amount. ) I want Capital one re-evaluate my credit score and gave me a fair interest rate.,,CAPITAL ONE FINANCIAL CORPORATION,VA,23508,,Consent provided,Web,2015-07-17,Closed with explanation,Yes,No,1476794 | 1 |
| Issue | Complaints |
|---|---|
| but my friend and I never got informed of this additional charge. ) This Finance guy left office already. So the GM from the Priority who admitted their fault and refund {$1300.00} to me. ( I think Capital one should return me the interest has generated from this extra charge. Because i should only pay the interest from the amount ( {$13000.00} ) i had borrowed ) Second | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they used Capital one as their loan service. Capital one gave me 6.45 % apr. When I signed my paper with Finance Guy has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is There are , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they used Capital one as their loan service. Capital one gave me 6.45 % apr. When I signed my paper with Finance Guy reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my dealer XXXX XXXX who charged me more without my awareness. My loan amount should be XXXX", and the single most common underlying issue is "but my friend and I never got informed of this additional charge. ) This Finance guy left office already. So the GM from the Priority who admitted their fault and refund {$1300.00} to me. ( I think Capital one should return me the interest has generated from this extra charge. Because i should only pay the interest from the amount ( {$13000.00} ) i had borrowed ) Second".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they used Capital one as their loan service. Capital one gave me 6.45 % apr. When I signed my paper with Finance Guy: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they used Capital one as their loan service. Capital one gave me 6.45 % apr. When I signed my paper with Finance Guy has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they used Capital one as their loan service. Capital one gave me 6.45 % apr. When I signed my paper with Finance Guy has a 0% timely response rate to CFPB complaints.
The most common issue reported against they used Capital one as their loan service. Capital one gave me 6.45 % apr. When I signed my paper with Finance Guy is "but my friend and I never got informed of this additional charge. ) This Finance guy left office already. So the GM from the Priority who admitted their fault and refund {$1300.00} to me. ( I think Capital one should return me the interest has generated from this extra charge. Because i should only pay the interest from the amount ( {$13000.00} ) i had borrowed ) Second" in the "my dealer XXXX XXXX who charged me more without my awareness. My loan amount should be XXXX" product category.
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