Total complaints
3
Filed since On X
2026 data Public-data reference. official source
they turned this file over to the debt collector in XX/XX/XXXX.
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows they turned this file over to the debt collector in XX/XX/XXXX.'s complaint history from CFPB public records. 3 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they turned this file over to the debt collector in XX/XX/XXXX. complaint mix by product
- they faxed 2 66.7% – 0% relief
- I noticed 1 33.3% – 0% relief
How they turned this file over to the debt collector in XX/XX/XXXX.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they faxed an apology for mixing up the information and acknowledged that they had received my faxed documents and would re investigate again. I have now received a response report ( XX/XX/XXXX ) with the same 1 out of 2 responses that they always send | 2 |
| I noticed that XXXX XXXX XXXX had in fact updated information with regard to this file. When they could not validate this credit file | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| going through to XX/XX/XXXX | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they turned this file over to the debt collector in XX/XX/XXXX.
they turned this file over to the debt collector in XX/XX/XXXX. has accumulated 3 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is Upon furth, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they turned this file over to the debt collector in XX/XX/XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they faxed an apology for mixing up the information and acknowledged that they had received my faxed documents and would re investigate again. I have now received a response report ( XX/XX/XXXX ) with the same 1 out of 2 responses that they always send", and the single most common underlying issue is "going through to XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they turned this file over to the debt collector in XX/XX/XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they turned this file over to the debt collector in XX/XX/XXXX. have?
they turned this file over to the debt collector in XX/XX/XXXX. has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they turned this file over to the debt collector in XX/XX/XXXX. respond to complaints on time?
they turned this file over to the debt collector in XX/XX/XXXX. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they turned this file over to the debt collector in XX/XX/XXXX.?
The most common issue reported against they turned this file over to the debt collector in XX/XX/XXXX. is "going through to XX/XX/XXXX" in the "they faxed an apology for mixing up the information and acknowledged that they had received my faxed documents and would re investigate again. I have now received a response report ( XX/XX/XXXX ) with the same 1 out of 2 responses that they always send" product category.
Read our methodology — how this data is sourced, computed, and verified.
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