Total complaints
1
Filed since That
2026 data Public-data reference. official source
they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants's complaint history from CFPB public records. 1 consumers have filed complaints since That. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
That
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants complaint mix by product
- the contact 1 100.0% – 0% relief
How they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the contact card the scammers had me make with the phone number that my money was transferred to | 1 |
Top States
| State | Complaints |
|---|---|
| to the best of my knowledge.,,Paypal Holdings | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I mistakenly assumed that they were going to help me. After a week of calling and receiving emails that said things like Need more information '' and status updates that I had no idea what they mean because I could not get information back from the people making the decisions about the investigation. My emails were ignored | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants
they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to That, and the most recent logged activity is That's whe, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the contact card the scammers had me make with the phone number that my money was transferred to", and the single most common underlying issue is "I mistakenly assumed that they were going to help me. After a week of calling and receiving emails that said things like Need more information '' and status updates that I had no idea what they mean because I could not get information back from the people making the decisions about the investigation. My emails were ignored".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants have?
they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants respond to complaints on time?
they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants?
The most common issue reported against they took no accountability for their app not functioning and for the absence of any means of real communication to the company from the app with the exception of a chat bot that was useless. The could not track down my money or reverse it and they stopped trying to pursue the assailants is "I mistakenly assumed that they were going to help me. After a week of calling and receiving emails that said things like Need more information '' and status updates that I had no idea what they mean because I could not get information back from the people making the decisions about the investigation. My emails were ignored" in the "the contact card the scammers had me make with the phone number that my money was transferred to" product category.
Read our methodology — how this data is sourced, computed, and verified.
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