Total complaints
1
Filed since 2. A
2026 data Public-data reference. official source
they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax's complaint history from CFPB public records. 1 consumers have filed complaints since 2. A. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
2. A
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax complaint mix by product
- Mr. Cooper 1 100.0% – 0% relief
How they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mr. Cooper has been taking escrow payments out to pay my taxes and insurance. Each month | 1 |
Top States
| State | Complaints |
|---|---|
| which is now late by over 2 months and accruing penalties ( not to mention potentially causing my property to be foreclosed on? ). I am on the phone with Mr. Cooper right now ( XX/XX/XXXX ) and have learned that they only opened a ticket about this issue on XX/XX/XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| completely by accident | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax
they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. A, and the most recent logged activity is 2. Along w, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mr. Cooper has been taking escrow payments out to pay my taxes and insurance. Each month", and the single most common underlying issue is "completely by accident".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax have?
they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax respond to complaints on time?
they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax?
The most common issue reported against they took my own money and used it in a way that I never authorized. They also have yet to pay my own property tax is "completely by accident" in the "Mr. Cooper has been taking escrow payments out to pay my taxes and insurance. Each month" product category.
Read our methodology — how this data is sourced, computed, and verified.
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