Total complaints
1
Filed since Our
2026 data Public-data reference. official source
they told me that they did not receive some documents which I submitted through email
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they told me that they did not receive some documents which I submitted through email's complaint history from CFPB public records. 1 consumers have filed complaints since Our . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Our
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they told me that they did not receive some documents which I submitted through email complaint mix by product
- and currently 1 100.0% – 0% relief
How they told me that they did not receive some documents which I submitted through email's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and currently I still do not have job because I need to take care of XXXX children | 1 |
Top States
| State | Complaints |
|---|---|
| and bank statements were old which was current when I submitted in XXXX. SPS never give me any update of modification and I only received every day phone call. I was told from a lawyer I found on some website | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but trying to pay mortgage. So SPS suggested to apply modification again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they told me that they did not receive some documents which I submitted through email
they told me that they did not receive some documents which I submitted through email has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Our , and the most recent logged activity is Our mortga, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they told me that they did not receive some documents which I submitted through email reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and currently I still do not have job because I need to take care of XXXX children", and the single most common underlying issue is "but trying to pay mortgage. So SPS suggested to apply modification again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they told me that they did not receive some documents which I submitted through email: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they told me that they did not receive some documents which I submitted through email have?
they told me that they did not receive some documents which I submitted through email has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they told me that they did not receive some documents which I submitted through email respond to complaints on time?
they told me that they did not receive some documents which I submitted through email has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they told me that they did not receive some documents which I submitted through email?
The most common issue reported against they told me that they did not receive some documents which I submitted through email is "but trying to pay mortgage. So SPS suggested to apply modification again" in the "and currently I still do not have job because I need to take care of XXXX children" product category.
Read our methodology — how this data is sourced, computed, and verified.
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