Total complaints
1
Filed since It s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they told me that there is not such thing on the system. I decided to send them the third time right on the spot. I asked the customer service attendant to verify if they got my documents after reading to them the ticket number sequence. They finally saw it's complaint history from CFPB public records. 1 consumers have filed complaints since It s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they told me that there is not such thing on the system. I decided to send them the third time right on the spot. I asked the customer service attendant to verify if they got my documents after reading to them the ticket number sequence. They finally saw it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| gathering documents that they should be the ones requesting form the official entities. I am facing with a {$400.00} dollars increased mortgage payment | 1 |
| State | Complaints |
|---|---|
| they told me that the will send those documents to the respective attendant and I still waiting. No response | 1 |
| Issue | Complaints |
|---|---|
| faxed the forms | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they told me that there is not such thing on the system. I decided to send them the third time right on the spot. I asked the customer service attendant to verify if they got my documents after reading to them the ticket number sequence. They finally saw it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It s, and the most recent logged activity is It seems t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they told me that there is not such thing on the system. I decided to send them the third time right on the spot. I asked the customer service attendant to verify if they got my documents after reading to them the ticket number sequence. They finally saw it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "gathering documents that they should be the ones requesting form the official entities. I am facing with a {$400.00} dollars increased mortgage payment", and the single most common underlying issue is "faxed the forms".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they told me that there is not such thing on the system. I decided to send them the third time right on the spot. I asked the customer service attendant to verify if they got my documents after reading to them the ticket number sequence. They finally saw it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they told me that there is not such thing on the system. I decided to send them the third time right on the spot. I asked the customer service attendant to verify if they got my documents after reading to them the ticket number sequence. They finally saw it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they told me that there is not such thing on the system. I decided to send them the third time right on the spot. I asked the customer service attendant to verify if they got my documents after reading to them the ticket number sequence. They finally saw it has a 0% timely response rate to CFPB complaints.
The most common issue reported against they told me that there is not such thing on the system. I decided to send them the third time right on the spot. I asked the customer service attendant to verify if they got my documents after reading to them the ticket number sequence. They finally saw it is "faxed the forms" in the "gathering documents that they should be the ones requesting form the official entities. I am facing with a {$400.00} dollars increased mortgage payment" product category.
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