they told me I had to have it in their account for 90 days I had opened. Having this experience doesn't make me want to continue having an account with their service and after I do reconnect the account

What the CFPB Record Shows About they told me I had to have it in their account for 90 days I had opened. Having this experience doesn't make me want to continue having an account with their service and after I do reconnect the account

they told me I had to have it in their account for 90 days I had opened. Having this experience doesn't make me want to continue having an account with their service and after I do reconnect the account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Over, and the most recent logged activity is Over the p, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they told me I had to have it in their account for 90 days I had opened. Having this experience doesn't make me want to continue having an account with their service and after I do reconnect the account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called them many times to resolve this issue. At the first and second call they said that the reason for this was quick money movement and could not do anything over the phone and to try again the next day to see if the hold had been removed from my account. At the second or third call", and the single most common underlying issue is "I had decided I was done with their services and requested a closure of my account and demanded a full withdrawal. I was then told that the account I had originally deposited with had been removed from their records and the only account that remained was the account I was told I could not withdraw my balance to because of quick money movement '' ( even though I had already made withdrawals to this account previously. Once connected to a supervisor".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they told me I had to have it in their account for 90 days I had opened. Having this experience doesn't make me want to continue having an account with their service and after I do reconnect the account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.