Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they told me I had a shortage of {$10000.00}. I knew there was a problem because I was paying and extra {$200.00} per month the entire year of XXXX to satisfy the escrow shortage so how can I now have even a bigger escrow shortage.'s complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they told me I had a shortage of {$10000.00}. I knew there was a problem because I was paying and extra {$200.00} per month the entire year of XXXX to satisfy the escrow shortage so how can I now have even a bigger escrow shortage.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I divided my payment up into bi-weekly payments rather than a monthly payment which I had spoken to Select Portfolio about many times. I tried to set it up with them to automatically deduct my payments from my checking that way which I was told they could only do a monthly automatic payment from my checking account. I was then directed to set it up with my bank through Bill Pay which I did. My mortgage payment was {$1200.00} which {$600.00} went to Principal and Interest | 1 |
| Issue | Complaints |
|---|---|
| {$200.00} went towards the escrow shortage. Please see attached documents I paid {$650.00} bi weekly which was a total of {$1300.00} per month which was more than what my payment was. When they would receive the first check in the amount of {$650.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they told me I had a shortage of {$10000.00}. I knew there was a problem because I was paying and extra {$200.00} per month the entire year of XXXX to satisfy the escrow shortage so how can I now have even a bigger escrow shortage. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX my, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they told me I had a shortage of {$10000.00}. I knew there was a problem because I was paying and extra {$200.00} per month the entire year of XXXX to satisfy the escrow shortage so how can I now have even a bigger escrow shortage. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I divided my payment up into bi-weekly payments rather than a monthly payment which I had spoken to Select Portfolio about many times. I tried to set it up with them to automatically deduct my payments from my checking that way which I was told they could only do a monthly automatic payment from my checking account. I was then directed to set it up with my bank through Bill Pay which I did. My mortgage payment was {$1200.00} which {$600.00} went to Principal and Interest", and the single most common underlying issue is "{$200.00} went towards the escrow shortage. Please see attached documents I paid {$650.00} bi weekly which was a total of {$1300.00} per month which was more than what my payment was. When they would receive the first check in the amount of {$650.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they told me I had a shortage of {$10000.00}. I knew there was a problem because I was paying and extra {$200.00} per month the entire year of XXXX to satisfy the escrow shortage so how can I now have even a bigger escrow shortage.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they told me I had a shortage of {$10000.00}. I knew there was a problem because I was paying and extra {$200.00} per month the entire year of XXXX to satisfy the escrow shortage so how can I now have even a bigger escrow shortage. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they told me I had a shortage of {$10000.00}. I knew there was a problem because I was paying and extra {$200.00} per month the entire year of XXXX to satisfy the escrow shortage so how can I now have even a bigger escrow shortage. has a 0% timely response rate to CFPB complaints.
The most common issue reported against they told me I had a shortage of {$10000.00}. I knew there was a problem because I was paying and extra {$200.00} per month the entire year of XXXX to satisfy the escrow shortage so how can I now have even a bigger escrow shortage. is "{$200.00} went towards the escrow shortage. Please see attached documents I paid {$650.00} bi weekly which was a total of {$1300.00} per month which was more than what my payment was. When they would receive the first check in the amount of {$650.00}" in the "I divided my payment up into bi-weekly payments rather than a monthly payment which I had spoken to Select Portfolio about many times. I tried to set it up with them to automatically deduct my payments from my checking that way which I was told they could only do a monthly automatic payment from my checking account. I was then directed to set it up with my bank through Bill Pay which I did. My mortgage payment was {$1200.00} which {$600.00} went to Principal and Interest" product category.
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