Total complaints
1
Filed since When
2026 data Public-data reference. official source
they told me about the plan and I was always told that I was
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they told me about the plan and I was always told that I was's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
When
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they told me about the plan and I was always told that I was complaint mix by product
- I spoke 1 100.0% – 0% relief
How they told me about the plan and I was always told that I was's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I spoke to a representative through XXXX. I remember the first conversation clearly because I ended up calling again after speaking with the first representative because his accent was so thick ( he was from XXXX ) | 1 |
Top States
| State | Complaints |
|---|---|
| All set. I had no idea that for years I was paying on some kind of repayment plan that would not qualify for the loan forgiveness program. I was never informed of this even though I worked hard to attempt to get the information from them. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but I can not keep track of how many times this changed. The servicer did not change because of anything I had done. My loan servicers were assigned to me. The question I was asking | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they told me about the plan and I was always told that I was
they told me about the plan and I was always told that I was has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When my lo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they told me about the plan and I was always told that I was reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke to a representative through XXXX. I remember the first conversation clearly because I ended up calling again after speaking with the first representative because his accent was so thick ( he was from XXXX )", and the single most common underlying issue is "but I can not keep track of how many times this changed. The servicer did not change because of anything I had done. My loan servicers were assigned to me. The question I was asking".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they told me about the plan and I was always told that I was: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they told me about the plan and I was always told that I was have?
they told me about the plan and I was always told that I was has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they told me about the plan and I was always told that I was respond to complaints on time?
they told me about the plan and I was always told that I was has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they told me about the plan and I was always told that I was?
The most common issue reported against they told me about the plan and I was always told that I was is "but I can not keep track of how many times this changed. The servicer did not change because of anything I had done. My loan servicers were assigned to me. The question I was asking" in the "I spoke to a representative through XXXX. I remember the first conversation clearly because I ended up calling again after speaking with the first representative because his accent was so thick ( he was from XXXX )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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