Total complaints
1
Filed since My f
2026 data Public-data reference. official source
they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage's complaint history from CFPB public records. 1 consumers have filed complaints since My f. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My f
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage complaint mix by product
- that purchase 1 100.0% – 0% relief
How they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| that purchase was an autopayment for my citibank credit card. Then | 1 |
Top States
| State | Complaints |
|---|---|
| but they lost a customer for life. I'd never recommend my extended family to use Citi Even attempting to get copies of my record was difficult. The customer service team went above and beyond to ensure I had a bad experience. I could not obtain full copies | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but citi still charged me an overdraft fee for an attempted payment. I found this to be really unfair | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage
they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My f, and the most recent logged activity is My first o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that purchase was an autopayment for my citibank credit card. Then", and the single most common underlying issue is "but citi still charged me an overdraft fee for an attempted payment. I found this to be really unfair".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage have?
they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage respond to complaints on time?
they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage?
The most common issue reported against they think they can get away with treating their customers poorly. I've been banking with them since I was XXXX and wanted to use them for mortgage is "but citi still charged me an overdraft fee for an attempted payment. I found this to be really unfair" in the "that purchase was an autopayment for my citibank credit card. Then" product category.
Read our methodology — how this data is sourced, computed, and verified.
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