Total complaints
1
Filed since Upon
2026 data Public-data reference. official source
they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank )
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank )'s complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Upon
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ) complaint mix by product
- I immediately 1 100.0% – 0% relief
How they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I immediately used the Towne Bank app to freeze my card. I then drove to the nearest branch located on XXXX XXXX in XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| and claimed that this was XXXX 's fault and this would likely end up being XXXX 's responsibility to resolve. They said that since I would probably be told this after they investigate ( which made no sense to me ) | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and asked why I was not notified of these repeated charges for escalating amounts. I also asked why they did not notice this repetitive suspicious activity that was obvious fraud. Even more upsetting is that when I questioned them on what they do to monitor and protect their clients ' accounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank )
they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon reali, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately used the Towne Bank app to freeze my card. I then drove to the nearest branch located on XXXX XXXX in XXXX XXXX", and the single most common underlying issue is "and asked why I was not notified of these repeated charges for escalating amounts. I also asked why they did not notice this repetitive suspicious activity that was obvious fraud. Even more upsetting is that when I questioned them on what they do to monitor and protect their clients ' accounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ) have?
they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ) respond to complaints on time?
they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ) has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank )?
The most common issue reported against they then told me that this is unfortunately probably going to end up being an issue that I will have to resolve with XXXX ( not with the bank ) is "and asked why I was not notified of these repeated charges for escalating amounts. I also asked why they did not notice this repetitive suspicious activity that was obvious fraud. Even more upsetting is that when I questioned them on what they do to monitor and protect their clients ' accounts" in the "I immediately used the Towne Bank app to freeze my card. I then drove to the nearest branch located on XXXX XXXX in XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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