Total complaints
1
Filed since XX/X
2026 data Public-data reference. official source
they stated that through the recorded phone calls I did agree to the large payment
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they stated that through the recorded phone calls I did agree to the large payment's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XX/X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they stated that through the recorded phone calls I did agree to the large payment complaint mix by product
- a large 1 100.0% – 0% relief
How they stated that through the recorded phone calls I did agree to the large payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a large amount ( {$35000.00} ) was sent to Navient. It turns out it did not cover the full pay off amount. I owed {$140.00}. That's fine | 1 |
Top States
| State | Complaints |
|---|---|
| but my account was weird because it actually wasn't ending until the next month ( something about the covid forbearance ). That phone call prompted Navient to send me an email that the rate production was ending but that I would be refunded for XXXX. ( That was the difference between XXXX and XXXX. ) However | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| of taking out XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they stated that through the recorded phone calls I did agree to the large payment
they stated that through the recorded phone calls I did agree to the large payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they stated that through the recorded phone calls I did agree to the large payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a large amount ( {$35000.00} ) was sent to Navient. It turns out it did not cover the full pay off amount. I owed {$140.00}. That's fine", and the single most common underlying issue is "of taking out XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they stated that through the recorded phone calls I did agree to the large payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they stated that through the recorded phone calls I did agree to the large payment have?
they stated that through the recorded phone calls I did agree to the large payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they stated that through the recorded phone calls I did agree to the large payment respond to complaints on time?
they stated that through the recorded phone calls I did agree to the large payment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they stated that through the recorded phone calls I did agree to the large payment?
The most common issue reported against they stated that through the recorded phone calls I did agree to the large payment is "of taking out XXXX" in the "a large amount ( {$35000.00} ) was sent to Navient. It turns out it did not cover the full pay off amount. I owed {$140.00}. That's fine" product category.
Read our methodology — how this data is sourced, computed, and verified.
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