Total complaints
1
Filed since With
2026 data Public-data reference. official source
they state that they are no longer the servicer
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they state that they are no longer the servicer's complaint history from CFPB public records. 1 consumers have filed complaints since With. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
With
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they state that they are no longer the servicer complaint mix by product
- Ive chosen 1 100.0% – 0% relief
How they state that they are no longer the servicer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Ive chosen to submit a new complaint | 1 |
Top States
| State | Complaints |
|---|---|
| nor do they have any responsibility for the mortgage. This is even though they are the organization who serviced the mortgage | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| as attachments. It is my view that Wells Fargo simply dismissed my complaint because they can. There doesn't seem to be an alternative to their decision. Also | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they state that they are no longer the servicer
they state that they are no longer the servicer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is With this , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they state that they are no longer the servicer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Ive chosen to submit a new complaint", and the single most common underlying issue is "as attachments. It is my view that Wells Fargo simply dismissed my complaint because they can. There doesn't seem to be an alternative to their decision. Also".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they state that they are no longer the servicer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they state that they are no longer the servicer have?
they state that they are no longer the servicer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they state that they are no longer the servicer respond to complaints on time?
they state that they are no longer the servicer has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they state that they are no longer the servicer?
The most common issue reported against they state that they are no longer the servicer is "as attachments. It is my view that Wells Fargo simply dismissed my complaint because they can. There doesn't seem to be an alternative to their decision. Also" in the "Ive chosen to submit a new complaint" product category.
Read our methodology — how this data is sourced, computed, and verified.
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